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From Flying Planes to Fundraising Triumphs: Fun and Inspiring Conversation With Firaas Rashid, Founder and CEO of Hook

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Manage episode 396839055 series 3241797
Content provided by Uncharted Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Uncharted Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today's guest is Firaas Rashid, CEO and Founder of Hook. Hook is the B2B SaaS platform focused on predictable revenue growth from existing customers. Backed by Lightspeed and LocalGlobe, Hook is revolutionising the way companies forecast their revenue growth using product usage and customer data. He is passionate about changing the way Customer Success is run and building the leading workplace for ambitious people who want to be part of a team. Before founding Hook, Firaas was CTO and Head of Customer Success (EMEA) at AppDynamics, scaling from $170m to $550m Annual Recurring Revenue in 2 years. He led a rapid journey of rebuilding Customer Success to focus on data-driven prioritisation and scale. Prior to that he was a Director of IT at Credit Suisse.

This week's episode is brought to you by DuploCloud and Montpac. Checkout Duplocloud.com/uncharted to learn how they help automate tedious DevOps tasks and Montpac.com for all your finance and accounting needs.

--- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
  continue reading

222 episodes

Artwork
iconShare
 
Manage episode 396839055 series 3241797
Content provided by Uncharted Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Uncharted Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Today's guest is Firaas Rashid, CEO and Founder of Hook. Hook is the B2B SaaS platform focused on predictable revenue growth from existing customers. Backed by Lightspeed and LocalGlobe, Hook is revolutionising the way companies forecast their revenue growth using product usage and customer data. He is passionate about changing the way Customer Success is run and building the leading workplace for ambitious people who want to be part of a team. Before founding Hook, Firaas was CTO and Head of Customer Success (EMEA) at AppDynamics, scaling from $170m to $550m Annual Recurring Revenue in 2 years. He led a rapid journey of rebuilding Customer Success to focus on data-driven prioritisation and scale. Prior to that he was a Director of IT at Credit Suisse.

This week's episode is brought to you by DuploCloud and Montpac. Checkout Duplocloud.com/uncharted to learn how they help automate tedious DevOps tasks and Montpac.com for all your finance and accounting needs.

--- Support this podcast: https://podcasters.spotify.com/pod/show/uncharted1/support
  continue reading

222 episodes

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