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A listener's question - How to handle re-exam shituations! 💩💩💩

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Manage episode 400948520 series 3447537
Content provided by Martin Harvey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Harvey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Objectively measuring the progress your clients make is a key to creating a high retention practice. But what if the measurements don't improve (or get worse) by the time of the re-exam? It's a shituation that can have the client deeply dissatisfied and you feeling uncertain about how to discuss it and what to recommend next.

In today's episode Martin maps out a framework that takes into account the technical and communication aspects of this shituation to give you an approach that will leave you feeling much more certain with your care plans and re-exams.

To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en

To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - martin@insideoutpractices.com

  continue reading

156 episodes

Artwork
iconShare
 
Manage episode 400948520 series 3447537
Content provided by Martin Harvey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Martin Harvey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Objectively measuring the progress your clients make is a key to creating a high retention practice. But what if the measurements don't improve (or get worse) by the time of the re-exam? It's a shituation that can have the client deeply dissatisfied and you feeling uncertain about how to discuss it and what to recommend next.

In today's episode Martin maps out a framework that takes into account the technical and communication aspects of this shituation to give you an approach that will leave you feeling much more certain with your care plans and re-exams.

To learn more and register for the APQ Seminar on the 24th and 25th May.https://www.25apqconference.com/en

To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

Email me - martin@insideoutpractices.com

  continue reading

156 episodes

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