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Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader
Manage episode 420675328 series 3512812
Content provided by Reforge, Brian Balfour, and Fareed Mosavat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Reforge, Brian Balfour, and Fareed Mosavat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader
Join host Fareed Mosavat on 'Unsolicited Feedback' as he delves into the latest Sonos app controversy with guest Kurt Schrader, CEO and founder of Shortcut, a platform that helps product and engineering teams unify to build collaboratively. This episode covers the major issues faced by Sonos power users, strategies for effective feature deprecation, the risks of big product redesigns, and how to manage user feedback and trust. Additionally, the episode touches on strategic pre-mortems, real-world scenarios from Slack and Shortcut, and insights into balancing innovation with user experience.
Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
Install it for free today and elevate your work with Reforge experts by your side.
Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/
00:00 Introduction
01:44 Diving Into the Sonos App Update Controversy
05:16 The Challenges of Redesigning with Power Users in Mind
15:49 Learning from Slack's IRC Gateway Deprecation
18:26 Strategies for Managing Feature Deprecation and User Transition
24:31 Navigating the Challenges of Product Redesigns
26:18 Evaluating Redesign Feedback: Timing and Approach
28:50 The Pre-Mortem Strategy: Anticipating User Feedback
34:00 The Lock-In Factor: Navigating Customer Loyalty and Alternatives
37:33 Innovating in a Market Dominated by Incumbents
50 episodes
Share
Manage episode 420675328 series 3512812
Content provided by Reforge, Brian Balfour, and Fareed Mosavat. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Reforge, Brian Balfour, and Fareed Mosavat or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader
Join host Fareed Mosavat on 'Unsolicited Feedback' as he delves into the latest Sonos app controversy with guest Kurt Schrader, CEO and founder of Shortcut, a platform that helps product and engineering teams unify to build collaboratively. This episode covers the major issues faced by Sonos power users, strategies for effective feature deprecation, the risks of big product redesigns, and how to manage user feedback and trust. Additionally, the episode touches on strategic pre-mortems, real-world scenarios from Slack and Shortcut, and insights into balancing innovation with user experience.
Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
Install it for free today and elevate your work with Reforge experts by your side.
Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/
00:00 Introduction
01:44 Diving Into the Sonos App Update Controversy
05:16 The Challenges of Redesigning with Power Users in Mind
15:49 Learning from Slack's IRC Gateway Deprecation
18:26 Strategies for Managing Feature Deprecation and User Transition
24:31 Navigating the Challenges of Product Redesigns
26:18 Evaluating Redesign Feedback: Timing and Approach
28:50 The Pre-Mortem Strategy: Anticipating User Feedback
34:00 The Lock-In Factor: Navigating Customer Loyalty and Alternatives
37:33 Innovating in a Market Dominated by Incumbents
50 episodes
All episodes
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Similar to Unsolicited Feedback
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
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1
Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
…
continue reading
Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
Tom Merritt, Sarah Lane and the team help you stay up to date with independent, authoritative and trustworthy tech news. Become a member at https://plus.acast.com/s/dtns. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
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