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KPIs - What Are They Good For?
Manage episode 312792950 series 3246556
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What proportion of your working week is consumed by creating reports, updates, responses to KPIs and other tasks of that kind? More importantly, what proportion of your working week is spent creating reports, updates and responses to KPIs that actually add value?
Yes, we need to keep track of progress – but seriously, how many weekly, fortnightly and monthly reports is too many? And, given the structure of many organisations, once these reports are consolidated and sanitised for senior consumption, how accurate are they anyway – are they presenting the true state of play or presenting an upward impression that might be less than 100% accurate?
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