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A.I. Service Desks - Muddu Sudhakar, Aisera - Voice Tech Podcast ep.083
Manage episode 291920248 series 2289800
Content provided by Carl Robinson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Robinson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.
We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers. Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.
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Manage episode 291920248 series 2289800
Content provided by Carl Robinson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Carl Robinson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Muddu Sudhakar is the CEO of Aisera, the world’s first solution to use Conversational AI and Conversational RPA to transform the Service Desk in the Enterprise.
We discuss how enterprises are using Aisera’s A.I. to automate and auto-resolve service desk requests from both employees and customers. Muddu predicts that service desk tools will be used less over the coming years, to be replaced by self-service AI-powered Conversational platforms on collaboration tools like Zoom, Microsoft Teams and Slack.
Sponsor Links
- Manning books << 40% off all books code: PODVOICETECH19
- Conversation Design Institute << 25% off courses: VOICETECH25
- Voice Tech Pro listener upgrade << no ads
- Rumble Studio << create your free account
Links from the show
Subscribe for more episodes
Read all about it
Make your voice heard
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Similar to Voice Tech Podcast
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
…
continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
…
continue reading
1
Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
Talk Python to Me is a weekly podcast hosted by developer and entrepreneur Michael Kennedy. We dive deep into the popular packages and software developers, data scientists, and incredible hobbyists doing amazing things with Python. If you're new to Python, you'll quickly learn the ins and outs of the community by hearing from the leaders. And if you've been Pythoning for years, you'll learn about your favorite packages and the hot new ones coming out of open source.
…
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Embedded is the show for people who love gadgets. Making them, breaking them, and everything in between. Weekly interviews with engineers, educators, and enthusiasts. Find the show, blog, and more at embedded.fm.
…
continue reading
TechStuff is a show about technology. And it’s not just how technology works. Join host Jonathan Strickland as he explores the people behind the tech, the companies that market it and how technology affects our lives and culture.
…
continue reading
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