104. The WOW! Volunteer Experience

Volunteer Nation

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5M ago 21:26

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In this episode of the Volunteer Nation podcast, Tobi Johnson discusses the importance of providing a wow volunteer experience. She emphasizes that beyond traditional methods of appreciation, designing a well-run program plays a crucial role in volunteer satisfaction.
Tobi also shares a personal story to illustrate the impact of outstanding service and introduces the 'WOW' acronym to break down the components of a great volunteer experience: Warm, Optimistic, and Well-designed. It’s an insightful discussion that shows you how you can create memorable and exceptional volunteer experience for your organization!
Full show notes: Episode 104. The WOW! Volunteer Experience

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