Making the Job Your Own and More Insights From Mark Hendricks, Maintenance Manager of CountryHouse Residence and Former Area Facility Manager at Kitchell

Watching Paint Dry

Mark Hendricks is the Maintenance Manager of CountryHouse Residence, a residential home for individuals facing memory loss and dementia. CountryHouse Residence is part of the Agemark family of senior living communities, which operates several unique brands of communities spanning six states. Each brand has its own personality and offers a distinctive combination of senior living services.

Before joining CountryHouse, Mark worked for Kitchell, where he was Site Manager at the Google Mountain View Campus. Mark has combined over 40 years of construction, facility management, and teaching experiences to perfectly fit his new role.

In this episode…

What is the facility manager’s bread and butter? Simply put: it’s the ability to evaluate your experience and apply it whenever necessary. And though the position's title may have changed over the years, a facility manager is still one of the most underrepresented roles in the current market.

Mark Hendricks, the Maintenance Manager at CountryHouse Residence and Former Google Site Manager, hopes to highlight his experience as a site manager and demonstrate how his combined background in construction, teaching, and facility management redefines what it means to be a Director of Facilities.

In this week's episode of Watching Paint Dry, Greg Owens sits down with Mark Hendricks, Maintenance Manager at CountryHouse Residence and Former Google Campus Site Manager. They discuss working on the Google Campus, how COVID has changed the way businesses operate in the San Francisco area, and the importance of creating procedures in building management. Mark shares his joy of being a facility manager and emphasizes the wide range of duties and advancement available in the facility management industry.