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Episode 183 – Who do your systems serve?
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When? This feed was archived on April 05, 2021 11:10 (). Last successful fetch was on March 05, 2021 11:41 ()
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Manage episode 282729647 series 2155369
Good systems and processes are crucial to the success of any organization. They play a significant role in any organization’s success or struggle. One of the common denominators that hurt operations is when there are inconsistencies and inefficiencies in the system or process. After all, keeping all stakeholders happy and satisfied is a delicate balancing act.
To make the most out of it, here are some great questions that we need to ask ourselves: Why do these systems and processes in your organization exist? What is the end goal? What is the desired outcome? At the end of the day, it’s all about the overall experience that your company has to offer.
Listen in as Dawn talks about the push and pulls in systems and processes of organizations and what we can do to attain the most desirable outcome.
Other podcast episodes referenced: Delivering Excellent Customer Service Part 1, Delivering Excellent Customer Service Part 2, and Failed Customer Service.
The post Episode 183 – Who do your systems serve? first appeared on The Shuler Group LLC.193 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on April 05, 2021 11:10 (). Last successful fetch was on March 05, 2021 11:41 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 282729647 series 2155369
Good systems and processes are crucial to the success of any organization. They play a significant role in any organization’s success or struggle. One of the common denominators that hurt operations is when there are inconsistencies and inefficiencies in the system or process. After all, keeping all stakeholders happy and satisfied is a delicate balancing act.
To make the most out of it, here are some great questions that we need to ask ourselves: Why do these systems and processes in your organization exist? What is the end goal? What is the desired outcome? At the end of the day, it’s all about the overall experience that your company has to offer.
Listen in as Dawn talks about the push and pulls in systems and processes of organizations and what we can do to attain the most desirable outcome.
Other podcast episodes referenced: Delivering Excellent Customer Service Part 1, Delivering Excellent Customer Service Part 2, and Failed Customer Service.
The post Episode 183 – Who do your systems serve? first appeared on The Shuler Group LLC.193 episodes
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