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Does AI at Work Mean Worse Employee Experience? + “My Employee Won’t Turn His Camera On, What Should We Do?”
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In this episode, Joey Price and Summer Ketron discuss Forester.com’s predictions for 2024, focusing on employee experience, AI, and recruiting. They highlight the challenges faced in 2023, such as inflation, hybrid work adjustments, and employee strikes. The conversation delves into the importance of employer’s commitment to employee experience and the potential impact of AI on recruiting, including the hiring of unqualified candidates and the creation of fake profiles. The hosts provide recommendations for organizations to navigate these challenges and emphasize the need for a balanced approach between talent and technology. The episode concludes with a discussion on addressing the issue of camera on, camera off in virtual meetings.
Takeaways
- The challenges faced in 2023, such as inflation and hybrid work adjustments, have raised questions about employers’ commitment to employee experience.
- AI in recruiting can bring both magic and mayhem, with the potential for hiring unqualified candidates and the creation of fake profiles.
- Organizations should invest in employee experience programs to drive productivity and retention.
- A balanced approach between talent and technology is crucial for organizations to navigate the future of work.
Chapters
00:00 Introduction
01:59 Forester.com’s Predictions for 2024
03:22 Challenges in 2023
06:08 Employer’s Commitment to Employee Experience
08:38 AI and Recruiting
14:13 Recommendations for 2024
16:36 Consultants’ Corner: Camera On, Camera Off
27:03 Conclusion
116 episodes
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