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Melissa Rancourt | What is Service Design? | #1
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Manage episode 154791962 series 1134445
Content provided by Marina Terteryan and Why Service Design Thinking. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marina Terteryan and Why Service Design Thinking or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School SerendispaLinkedin Profile
________
Participate in the design challenge on our website. ________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
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Archived series ("Inactive feed" status)
When?
This feed was archived on May 26, 2020 17:07 (
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 154791962 series 1134445
Content provided by Marina Terteryan and Why Service Design Thinking. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Marina Terteryan and Why Service Design Thinking or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School SerendispaLinkedin Profile
________
Participate in the design challenge on our website. ________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26 episodes
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…
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…
continue reading
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…
continue reading
In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
…
continue reading
John Sonmez wants to help you become more successful, make more money, deal with difficult coworkers and be so productive everyone thinks you must be abusing a prescription for Ritalin. Listen in every Monday, Wednesday and Friday, as Simple Programmer founder, John Sonmez, answers questions, interviews guests and shares everything he knows to help you become a top performing software developer. The Simple Programmer Podcast is a short podcast that is a mix of career advice, philosophy and s ...
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