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#267: Paul Rutter – Cruise Director, Customer Service Captain

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Manage episode 391935394 series 2923682
Content provided by Max Branstetter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Max Branstetter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Paul Rutter, the Cruise and Entertainment Director and Customer Service Expert, joins the show to share his journey spending decades living with his customers and co-workers. Hear about that clothing-optional cruise, how to provide an excellent customer experience, the biggest customer service mistakes businesses make, the most beautiful night sky Paul’s seen on the water, and what’s next for cruise ships. Connect with Paul at PaulRutterSpeaks.com, on social media, and check out his books on Amazon

  continue reading

294 episodes

Artwork
iconShare
 
Manage episode 391935394 series 2923682
Content provided by Max Branstetter. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Max Branstetter or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Paul Rutter, the Cruise and Entertainment Director and Customer Service Expert, joins the show to share his journey spending decades living with his customers and co-workers. Hear about that clothing-optional cruise, how to provide an excellent customer experience, the biggest customer service mistakes businesses make, the most beautiful night sky Paul’s seen on the water, and what’s next for cruise ships. Connect with Paul at PaulRutterSpeaks.com, on social media, and check out his books on Amazon

  continue reading

294 episodes

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