Developing 35,000 Problem Solvers: OhioHealth's Journey in Lean Healthcare with Alli Kulp and Emily Swaney

WLEI - Lean Enterprise Institute's Podcast

In this episode of the WLEI podcast, LEI speaks with Emily Swaney and Alli Kulp from OhioHealth. Emily is the senior director of OhioHealth's lean promotion office, leading the organization's continuous improvement team. Alli is a senior advisor in the lean promotion office and previously worked as a registered nurse.

In our discussion, we explore:

• The lean journey at OhioHealth since 2006 and their goal of creating a culture of 35,000 problem solvers.
• OhioHealth's strategic goal deployment process and how they cascade goals throughout such a large healthcare system.
• How lean daily management and problem solving are implemented at the frontlines through huddles and visual boards.
• Tools OhioHealth has developed to assess lean leadership behaviors and the management system to drive progress.

Emily and Alli will lead a learning session on creating leadership assessment tools to foster development at the Lean Summit on March 19-20 in Carlsbad, CA.