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How to Develop Emotional Agility At Work: A Conversation with Susan David

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Content provided by Lean Enterprise Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lean Enterprise Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and bearing on business outcomes as other common gaps that are identified as problems to address. Join this WLEI podcast for a wide-ranging conversation about the need to acknowledge and “manage” emotions as a means of developing broader agility for your work team.

  continue reading

82 episodes

Artwork
iconShare
 
Manage episode 330877553 series 3359477
Content provided by Lean Enterprise Institute. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lean Enterprise Institute or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and bearing on business outcomes as other common gaps that are identified as problems to address. Join this WLEI podcast for a wide-ranging conversation about the need to acknowledge and “manage” emotions as a means of developing broader agility for your work team.

  continue reading

82 episodes

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