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How organisations lose their way
Manage episode 413942076 series 3484593
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Inspiration for this month's episode has been Boeing's slow but steady slip from great engineering firm to hesitant choice for your next holiday flight. How the actions and words of a few people at the top drive the behaviours and decisions throughout the organisation. With real impact for customers and workers alike. Can organisations on a cultural decline be turned around? Do we as individuals also need to have a good look in the mirror? Join us for this episode for a few spiky views.
As always we quote some people much smarter than us. Here are the references from this episode:
- 'Ultra-Processed People - Why Do We All Eat Stuff That Isn’t Food … and Why Can’t We Stop?', by Chris van Tulleken (https://www.penguin.co.uk/books/45130...)
- '1,500 UK businesses have become B Corp certified, an increase of 50% in less than a year': https://bcorporation.uk/
- 'Quality Is Free', by Philip B. Crosby (McGraw-Hill Books, 1979)
- 'Humankind - A hopeful history', by Rutger Bregman, Bloomsbury Publishing - 'School for Moral Ambition': / moralambition
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