Do your eyes glaze over when looking at a long list of annual health insurance enrollment options – or maybe while you’re trying to calculate how much you owe the IRS? You might be wondering the same thing we are: Where’s the guidebook for all of this grown-up stuff? Whether opening a bank account, refinancing student loans, or purchasing car insurance (...um, can we just roll the dice without it?), we’re just as confused as you are. Enter: “Grown-Up Stuff: How to Adult” a podcast dedicated ...
…
continue reading
Content provided by Dr Myriam Hadnes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr Myriam Hadnes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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269 - Designing Change: The Art of Service Design and Facilitation with Gerry Scullion
Manage episode 418311585 series 2603509
Content provided by Dr Myriam Hadnes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr Myriam Hadnes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Fellow power-podcaster and community creator, founder of The Human-Centered Design Network, and teacher of the next generation of thinkers and doers, Gerry Scullion’s impressive list of founding projects is a true testament to his 21-year mastery of ‘service’.
Episode 269 is an education into this world; Gerry introduces us to the principles, theories and practices of Service Design, where it intertwines with facilitation, and why design and facilitation are in fact, one and the same.
We talk about ageism in design, bakery role-play, getting comfortable with uncertainty - and so much more!
Find out about:
- The difference between Human Centric Design, Service Design and Design Thinking
- Why service design is a holistic experience that must look far beyond the screen
- What it means to hold the pen in a workshop and why distributing it to the group is crucial for democratisation
- Why simultations like ‘investigative rehearsals’ help to explore the nuances and components of service business
- Why working with children is like training for a marathon in high altitude
- Gerry’s work in community building and facilitating supportive conversations
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Gerry:
**
Click here to navigate through all episodes via this interactive podcast map.
**
If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community.
**
If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy.
**
If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.
276 episodes
Share
Manage episode 418311585 series 2603509
Content provided by Dr Myriam Hadnes. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr Myriam Hadnes or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Fellow power-podcaster and community creator, founder of The Human-Centered Design Network, and teacher of the next generation of thinkers and doers, Gerry Scullion’s impressive list of founding projects is a true testament to his 21-year mastery of ‘service’.
Episode 269 is an education into this world; Gerry introduces us to the principles, theories and practices of Service Design, where it intertwines with facilitation, and why design and facilitation are in fact, one and the same.
We talk about ageism in design, bakery role-play, getting comfortable with uncertainty - and so much more!
Find out about:
- The difference between Human Centric Design, Service Design and Design Thinking
- Why service design is a holistic experience that must look far beyond the screen
- What it means to hold the pen in a workshop and why distributing it to the group is crucial for democratisation
- Why simultations like ‘investigative rehearsals’ help to explore the nuances and components of service business
- Why working with children is like training for a marathon in high altitude
- Gerry’s work in community building and facilitating supportive conversations
Don’t miss the next episode: subscribe to the show with your favourite podcast player.
And download the free 1-page summary, so you can always have the key points of this episode to hand.
Links:
Watch the video recording of this episode on YouTube.
Connect to Gerry:
**
Click here to navigate through all episodes via this interactive podcast map.
**
If you're inspired by our podcast and crave similar conversations, consider joining Dr Myriam Hadnes' NeverDoneBefore Facilitation Community.
**
If you're keen to master the art of facilitation, discover our expert-led live, online Facilitation Courses at the NDB Academy.
**
If you enjoy the show, consider a one-off donation and contribute to the ongoing costs of running the podcast.
276 episodes
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Similar to workshops work
Do your eyes glaze over when looking at a long list of annual health insurance enrollment options – or maybe while you’re trying to calculate how much you owe the IRS? You might be wondering the same thing we are: Where’s the guidebook for all of this grown-up stuff? Whether opening a bank account, refinancing student loans, or purchasing car insurance (...um, can we just roll the dice without it?), we’re just as confused as you are. Enter: “Grown-Up Stuff: How to Adult” a podcast dedicated ...
…
continue reading
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
Everyone has a dream. But sometimes there’s a gap between where we are and where we want to be. True, there are some people who can bridge that gap easily, on their own, but all of us need a little help at some point. A little boost. An accountability partner. A Snooze Squad. In each episode, the Snooze Squad will strategize an action plan for people to face their fears. Guests will transform their own perception of their potential and walk away a few inches closer to who they want to become ...
…
continue reading
From New York Times best-selling author Rachel Hollis comes the ultimate podcast for anyone looking for more joy and purpose in their lives. Featuring candid interviews with top performers in business, media, and lifestyle, as well as deep dives into topics like health and motivation, The Rachel Hollis Podcast has everything you need to level up your life! New episodes premiere every Tuesday and Thursday.
…
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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…
continue reading
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continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with Wellness Expert, Integrative Medicine Fellow & Keynote Speaker, Kristel Bauer. Live Greatly shares empowering conversations about life, wellness & success talking with top experts, athletes, celebrities, CEOs and other incredible individuals. Tune in for insights to thrive personally and professionally. It’s time to awaken your ultimate potential! Disclaimer: All of the information shared on th ...
…
continue reading
Culips English Podcast: Practical English Learning Made Fun Learn and Explore: Join Culips for an exciting English learning journey. Our podcast focuses on teaching English idioms, slang, and phrasal verbs through fun and engaging conversations. Each episode helps you master English for real-life situations. Unique Learning Experience: Culips stands out by blending language skills with cultural insights. Our diverse hosts make learning relatable, covering a variety of everyday topics. You’ll ...
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continue reading
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…
continue reading
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