It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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E.117: Michael Reddington | Mastering Conversational Engagement
Manage episode 415669571 series 1607297
Content provided by World of Speakers | by SpeakerHub and Ryan Foland. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by World of Speakers | by SpeakerHub and Ryan Foland or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Ryan Foland speaks with Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. In this episode of our podcast series, Ryan and Michael talk about the nature of effective communication and problem-solving, drawing insights from diverse fields such as education, investigation, and public speaking. Tune in for an interview packed with ideas and tips on maintaining an open, curious mind in communication and problem-solving contexts.
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118 episodes
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Manage episode 415669571 series 1607297
Content provided by World of Speakers | by SpeakerHub and Ryan Foland. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by World of Speakers | by SpeakerHub and Ryan Foland or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Ryan Foland speaks with Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of The Disciplined Listening Method. In this episode of our podcast series, Ryan and Michael talk about the nature of effective communication and problem-solving, drawing insights from diverse fields such as education, investigation, and public speaking. Tune in for an interview packed with ideas and tips on maintaining an open, curious mind in communication and problem-solving contexts.
…
continue reading
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Similar to World of Speakers
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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