12: Why Dielle Charon Ditched Her Group Slack Channel For Her High-Ticket Mastermind

Your Systems Friend

Slack channels have become the standard for hosting communities for group programs and masterminds.

But Dielle Charon, a 7-figure sales coach, realized a Slack community wasn’t the best place for her high-ticket mastermind clients of Six-Figure Liberation to get the support they needed.

Ashley built Dielle a custom client portal to create a better experience for clients and streamline the co-coaching system so clients now get more in depth support, faster.

In this episode, Dielle shares more about her decision to close down her Slack channel, how her new client portal works for both clients and her co-coaches, and how it’s impacted client results.

01:28 — The decision to remove the slack community from a high-ticket mastermind

08:40 — Designing a forum for highly personalized support

12:21 — What it’s like running a group offer without a community component that people have come to expect

18:34 — How the right software and systems can turn an offer you’re not enjoying into exactly what you want it to be

21:22 — Why you need to constantly be innovating, and how you can develop the skill of innovation

26:06 — Creating the best co-coaching systems with better support delivered faster to help clients get better results

33:39 — 💻Screenshare: What the client coaching portal looks like for clients submitting requests

35:13 — 💻 Screenshare: The backend of the co-coaching system to manage client requests

👋 CONNECT WITH DIELLE CHARON

Dielle is a 7 figure sales coach who helps women of color coaches multiply their sales and experience freedom. She helps them create wildly successful online coaching businesses without the stress or overwhelm. She is the host of Black, Banked, and Booked Out Podcast, a sales and money mindset podcast for online coaches. Dielle went from struggling social worker living paycheck to paycheck, to building a multiple six figure coaching business with a 9 to 5.

Website: https://diellecharon.com/

YouTube: https://www.youtube.com/@diellecharon

Instagram: https://www.instagram.com/diellecharon/?hl=en

WAYS TO WORK WITH ASHLEY:

⚡️ JOIN OUR SET UP YOUR SALES HUB WORKSHOP ON 9/25

In this hands-on, 3-hour workshop, you will set up a super simple but POWERFUL Sales Hub in Airtable that can be customized to your business.

You'll have the financial data about your sales, offers & upcoming client payments completely up-to-date so you always know how your business is doing.

Airtable is the best software to create an automated sales hub system. You'll never have to update a manual spreadsheet again.

It's just $147. Save your spot HERE: https://systemsoverstress.co/sales-hub-workshop

⚡️ SET UP CLIENT MANAGEMENT SYSTEMS IN OUR DIY GROUP PROGRAM:

In our 12 month group program, you'll automate the onboarding, offboarding & client results tracking systems process of your signature group coaching or 1:1 offer in just 30 days and add student support features that will help get your clients better results, faster.

Learn More & Join Here: https://systemsoverstress.co/sos

⚡️ APPLY TO WORK WITH US TO SET UP YOUR SYSTEMS FOR YOU:

We take on very limited Done-For-You Airtable Builds for coaches.

Learn more & book a sales call: https://systemsoverstress.co/systems-speed-dial

⭐ APPLY FOR THE SHOW YOUR RECEIPTS CLIENT RESULTS VIP DAY

On our VIP Day, we help coaches create an automated client results system that clients actually fill out & proves your program works.

Apply for the Client Results VIP Day

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👋CONNECT WITH ASHLEY

Website: https://systemsoverstress.co/

Instagram: https://www.instagram.com/systemsoverstress/

YouTube: https://www.youtube.com/channel/UCJJ01c-NTjI8eZzp2wwO7GA