We are going to talk about everything in the 9-1-1 space. Whether it's recruitment, retention, staffing, mass casualty incidents, leadership, wellness, you name it, it's not off the table. MY WEBSITE: https://thekimturner.com/
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Red Bluff Active Shooter with Quenton Mullins
55:22
55:22
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Quenton Mullins was the 9-1-1 first responder working an active shooter event in 2020. We are going to listen to the audio and watch the video regarding this event and have a discussion. It is great to talk with someone about situations like this from a 9-1-1 perspective. We also have Sean Morse who is a Fire Dispatch Supervisor for San Diego Fire …
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Balancing Individual Accountability and Organizational Responsibility in Leadership
27:10
27:10
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Ever wondered how law enforcement leaders balance the scales of individual accountability and organizational responsibility? Today we discuss the intricacies of leadership under the microscope of public scrutiny, the precarious nature of decision-making in today’s climate, and the evolving responsibilities that come with leadership. We also have De…
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Duty, Loss, and Resilience: A 9-1-1 Dispatcher's Story with Keith Thornton
51:31
51:31
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The Kim Turner Podcast presents a powerful and moving episode featuring Keith Thornton, the 9-1-1 dispatcher on duty during the tragic incident involving Officer Ella French. In this gripping conversation, Keith shares his first-hand account of that fateful night and offers profound insights into the challenges faced by first responders. This episo…
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Special Guest: Congresswoman Norma Torres
36:28
36:28
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MY UPCOMING TRAINING AND EVENTS: https://kimturner.arlo.co/w/upcoming/page-3/ *Courses are exclusive and restricted access for public safety, only.* We start this episode by breaking down a call from two sisters inside of a home that is being broken into. They call 9-1-1 while hiding in the bathroom. How would you handle this call? Let's listen to …
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When A Murderer Calls 9-1-1 | Alex Murdaugh
20:05
20:05
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UPCOMING TRAINING: https://kimturner.arlo.co/w/upcoming/page-3/ The Murdaugh family was a prominent family in South Carolina and Maggie Murdaugh and her son Paul were found murdered. This is a tragic story. Let's listen to the 9-1-1 call from the murderer himself. Pomona PD Job Links: https://www.governmentjobs.com/careers/pomona/jobs/newprint/4484…
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A kidnapped woman calls 9-1-1 and can't really talk... The dispatcher catches onto this and begins a series of questions. Let's break this call down! MY UPCOMING TRAINING: https://kimturner.arlo.co/w/upcoming/page-3/By Kim Turner
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Happy National Public Safety Telecommunicators Week to all the 9-1-1 Heroes
7:37
7:37
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I wanted to bring you an extra episode this week to say thank you to all you 9-1-1 First Responders. Thank you for all the work that you do day in and day out. San Mateo PD Openings: https://www.cityofsanmateo.org/653/Join-Our-TeamBy Kim Turner
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9-1-1 First Responder: Your Role in the Rise of School Violence
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42:39
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MY UPCOMING COURSES: https://kimturner.arlo.co/w/upcoming/page-3/ SCHOOL VIOLENCE TRAINING: https://kimturner.arlo.co/w/courses/30-school-violence/315 **Courses are exclusive and restricted access for public safety, only.** San Jose Police Department Job Opening: https://www.governmentjobs.com/careers/sanjoseca/jobs/newprint/4406330 School violence…
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Post-Traumatic Stress is a HUGE topic and today we talk about just that. What stresses you out? Is it overtime? Work-life balance? Stressful calls? Let's have a conversation about this specifically in the context of public safety. Michelle Lilly is a subject matter expert and joins us today on the podcast. Her research interests focus on cognitive …
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Dispatcher Charged with Involuntary Manslaughter - Dispatch Priming
26:02
26:02
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What is priming? How do our conscious or unconscious biases contribute to priming? We are human, we all make mistakes, but we need to take a close look at this and be aware of these things. Today's guest is Corporal Ken Hardesty with the Davis Police Department. He joins us today to talk about this topic. MY WEBSITE: https://thekimturner.com/…
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9-1-1 Recruiting Is an INTERNATIONAL Problem
26:58
26:58
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Today we are going to talk about a pain point that is in most 9-1-1 centers across the globe, retention and recruitment. Many centers know they are short, but they don't know where to start. I want to give you a blueprint regarding how to become successful in recruiting. https://thekimturner.com/By Kim Turner
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Dispatcher Breaks Down Active Shooter Call
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22:05
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MY WEBSITE: https://thekimturner.com/ This is not to criticize our peers, this is for us to learn and to ultimately become better at what we do. Today we break down dispatch calls throughout an active shooter event at Perry High School in Perry, Iowa. We also interview my good friend Mandi Runnells. Mandi started in records and warrants when she wa…
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Welcome everyone!By Kim Turner
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