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The Good, The Bad, and The Ugly of Customer Service and Hacking Value as a Career Strategy
Manage episode 270534450 series 2781800
In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.
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Specific examples of bad customer service
- Having to call to cancel a service.
What makes exceptional customer service?
-Deliver what you committed to deliver
-You have to care about your customers
Halls Steak House customer service as an example
Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.
By consistently delivering value for your customers you can "hack" value.
-----
Praxis is a 6-month bootcamp that results in a full-time job at a startup.
Learn more at: http://discoverpraxis.com/
Apply now at: https://www.discoverpraxis.com/apply
61 episodes
Manage episode 270534450 series 2781800
In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.
-----
Specific examples of bad customer service
- Having to call to cancel a service.
What makes exceptional customer service?
-Deliver what you committed to deliver
-You have to care about your customers
Halls Steak House customer service as an example
Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.
By consistently delivering value for your customers you can "hack" value.
-----
Praxis is a 6-month bootcamp that results in a full-time job at a startup.
Learn more at: http://discoverpraxis.com/
Apply now at: https://www.discoverpraxis.com/apply
61 episodes
All episodes
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