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The Good, The Bad, and The Ugly of Customer Service and Hacking Value as a Career Strategy

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Manage episode 270534450 series 2781800
Content provided by Career Bound by Praxis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Career Bound by Praxis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.

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Specific examples of bad customer service

- Having to call to cancel a service.

What makes exceptional customer service?

-Deliver what you committed to deliver

-You have to care about your customers

Halls Steak House customer service as an example

Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.

By consistently delivering value for your customers you can "hack" value.

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup.

Learn more at: http://discoverpraxis.com/

Apply now at: https://www.discoverpraxis.com/apply

  continue reading

56 episodes

Artwork
iconShare
 
Manage episode 270534450 series 2781800
Content provided by Career Bound by Praxis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Career Bound by Praxis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Mitchell and Cameron sit down to discuss the impact and effects of customer service, both good and bad.

-----

Specific examples of bad customer service

- Having to call to cancel a service.

What makes exceptional customer service?

-Deliver what you committed to deliver

-You have to care about your customers

Halls Steak House customer service as an example

Customer service reps in the startup realm Customer Service is an under-tapped opportunity for early career advancement.

By consistently delivering value for your customers you can "hack" value.

-----

Praxis is a 6-month bootcamp that results in a full-time job at a startup.

Learn more at: http://discoverpraxis.com/

Apply now at: https://www.discoverpraxis.com/apply

  continue reading

56 episodes

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