Africa-focused technology, digital and innovation ecosystem insight and commentary.
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#04 Social Customer Care challenge
MP3•Episode home
Manage episode 277171479 series 1174920
Content provided by Paolo Fabrizio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paolo Fabrizio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this 4th episode of the Social Antipasti podcast, I will give you some tips to help you face the new challenges deriving from Social Customer Care.
Check out below the magic moments of this Podcast:
At minute 1:00 –> Consolidate your Customer Care culture
At minute 2:00 –> 5 points loved by every online customer
At minute 3:25 –> Online conversations are not private: consequences for Brands.
Read the full article here --> http://linkd.in/1qVByQH
…
continue reading
Check out below the magic moments of this Podcast:
At minute 1:00 –> Consolidate your Customer Care culture
At minute 2:00 –> 5 points loved by every online customer
At minute 3:25 –> Online conversations are not private: consequences for Brands.
Read the full article here --> http://linkd.in/1qVByQH
36 episodes
MP3•Episode home
Manage episode 277171479 series 1174920
Content provided by Paolo Fabrizio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Paolo Fabrizio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this 4th episode of the Social Antipasti podcast, I will give you some tips to help you face the new challenges deriving from Social Customer Care.
Check out below the magic moments of this Podcast:
At minute 1:00 –> Consolidate your Customer Care culture
At minute 2:00 –> 5 points loved by every online customer
At minute 3:25 –> Online conversations are not private: consequences for Brands.
Read the full article here --> http://linkd.in/1qVByQH
…
continue reading
Check out below the magic moments of this Podcast:
At minute 1:00 –> Consolidate your Customer Care culture
At minute 2:00 –> 5 points loved by every online customer
At minute 3:25 –> Online conversations are not private: consequences for Brands.
Read the full article here --> http://linkd.in/1qVByQH
36 episodes
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