show episodes
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
The AWS Podcast is the definitive cloud platform podcast for developers, dev ops, and cloud professionals seeking the latest news and trends in storage, security, infrastructure, serverless, and more. Join Simon Elisha and Jeff Barr for regular updates, deep dives and interviews. Whether you’re building machine learning and AI models, open source projects, or hybrid cloud solutions, the AWS Podcast has something for you.
 
Welcome to The Trials and Tribulations of a Pizza Order Taker podcast. My name is Jared and I've worked in customer service, for way too long. Let's reclaim our souls together by bonding over ridiculous customers, one story at a time. Feedback, thoughts and opinions appreciated: pizzaordertaker@gmail.com / Twitter: @pizzaordertaker
 
Navigating Customer Satisfaction in the Online Age - With Jay Skowron of Hospitality Defender. A weekly discussion of all things hospitality for restaurants, hotels, and other small business interested in wowing their guests. Learn about online reviews, customer service best practices, digital marketing, and more!
 
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
 
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
 
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
 
Learning English is VOA’s multimedia source of news and information for millions of English learners worldwide. Learning English began as Special English, which Voice of America launched in 1959. Special English newscasts and features were a primary fixture of VOA’s international shortwave broadcasts for more than half a century. In 2014, our line of products was expanded to include more English teaching materials, and the service became known as Learning English.
 
Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix and anything in between. We discuss topics ranging from how-to, customer service, business practices and more. Be a part of the show by emailing or joining the live chat.
 
A unique, short-format podcast that features insights and perspectives on breaking news and current issues, all focused on the multi-faceted business that is fashion. News Bytes is written by Joshua Williams, produced by Fashion Consort and distributed in partnership with FashionUnited, your trusted global network for fashion news, business intelligence and jobs.
 
Welcome to Playing the Long Game, a show that's dedicated to helping B2B companies create long-lasting customer relationships. Playing the Long Game is about being human and leading with empathy through every touchpoint in the customer journey, both human and digital. We want to inspire you to think of buyers and customers as people, not as just a number. In each episode, we bring you conversations with leading business professionals and experts who share tips, stories and advice on how to c ...
 
The age of the customer isn’t a tagline — it’s a fundamental shift in the market that is forcing companies and executives to change course. In Forrester’s What It Means podcast, we’ll examine those changes, what they mean, and what executives can do about them.
 
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
 
A Server's Journey started after years of taking the wrong path. Rocky DeStefano combines the lessons he’s learned in over thirty four years of leadership into this one hope: that he can help lessen the learning curve for people in all levels of the service community. Join us in the studio to take deep dives with our special guests into what makes the best leaders of our time not just good, but great. Week by week, our producers strive to gather in one place the top knowledge on employee ret ...
 
Learn mindfulness, meditation, communication and interpersonal skills that transform your service and hospitality capability. The Serve Conscious Podcast is the voice of the mindful service movement, whose goal is to empower you in your service and hospitality work, making it a medium for your self-development. Listen to inspiring guests and my own stories from the trenches of hospitality and meditation/mindfulness training to reveal the potential of your service role. The tools, techniques ...
 
Lessons in leadership, one story at a time – Based on interviews with 100 executives and leaders at dozens of successful companies around the world as they learned their most important leadership lessons – sometimes the hard way. Featuring stories from executives at Procter & Gamble, Dollar General, Hewlett Packard, Kellogg’s, Dun & Bradstreet, Saatchi & Saatchi, Verizon, and many more. Each episode brings you an important lesson through a single compelling story. 21 Leadership Challenges fr ...
 
Creative 3D artist at ThePro3DStudio, a top 3D designing company providing high quality 3d services which include custom 3D modeling, rendering for product and architecture, animation and virtual services for various industries across the globe. My skill sets include creating photorealistic rendered models of architecture using advanced software programs. http://professional3dservices.com/
 
Are you looking for actionable, real-world marketing advice from the industries best and brightest? Keep informed of the latest business and marketing trends, whether you’re an eCommerce or subscription business, doing ten thousand or ten million in revenue. The Customers Who Click podcast brings you valuable, and actionable advice directly from leading marketers in your field. In every episode you’ll learn about a specific topic, including several tips you can walk away with to implement yo ...
 
At Planhat we are passionate about Customer Success and our Podcast Channel is dedicated to all things Customer Success. Our host Anika Zubair, discusses Customer Success with SaaS entrepreneurs in the global start-up scene. We dive into important and relevant topics to help spread knowledge and answer questions about customer success, engagement, support, experience and more. Planhat offers a Customer Success Platform built to make Customer Success simple.Check us out at www.planhat.com :)
 
We are here to help you develop best practices for building great client/customer relationships. Hosted by John & Angel Ondo with their decades of marketing and customer service experience. John & Angel Ondo. John is a four-time Emmy award-winning TV/Film Producer. Angel leads customer service teams during the day and runs a home-based cupcake business on the weekends. On each episode we discuss Branding, Marketing, Media Ideas and we always throw in a food recipe or tip, because food is abo ...
 
Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.
 
Platforms are transforming our world. And how they do it is also changing every minute. How can you connect with all the latest developments and hear about the hottest topics and trends? Tune in to our podcast series “On the Platform”. You’ll get first-hand insights and lively debate from some of the most innovative and influential platform thinkers around. The game is changing. Stay in touch with the new rules…before they’re written.
 
Family First Life's NEXT LEVEL Sales Training Call provides not only provides our agents & partners the very best in real "how to" sales training, but we are galvanized to educate the entire sales industry on how to create a sustainable career. We believe in empowering, not enabling individuals to create the income they choose while proving a wonderful customer service to the public. Tune in to hear what works in today's lucrative market!
 
Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
 
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show series
 
In this episode, I talk about 5 powerful phrases to help build your customer experience and protect your brand Guest vs Customer Team vs Employee Try vs Do You're Welcome vs No Problem Apologies vs Not My Fault It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background …
 
With special guest Jim Ziegler (The Alpha Dawg) The car business has changed. It's more customer-focused than ever before. Do you have certain feelings about car salespeople or the car buying experience? He may just change your mind. Hear from veteran car salesman, manager, and nationally-recognized sales trainer and keynote speaker Jim Ziegler, th…
 
In this episode I provide some things to keep in mind when calling into customer service. https://vurbl.com/station/3yE7e4TW3FP/--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/appSupport this podcast: https://anchor.fm/muzick-hairston/support
 
In episode #110 of The CXChronicles Podcast we welcomed Nicole Garberg, VP of CX at Engine based in the Minneapolis-St.Paul area. Engine is a new kind of data-driven marketing solutions company. Powered by data, driven by results and guided by people, we help our clients make connections that count—leading to bottom line growth, an inspired workpla…
 
In episode 42, I spoke with Jeff Coyle the Co-Founder of MarketMuse all about how AI can help you take your content strategy to the next level. As I’m sure anyone doing content marketing will be aware, there’s a huge amount of time and resources required to identify keywords, do competitive research, run your own primary research if necessary, and …
 
I sat down with Joe Laurino who is the CEO and President of Periodic Products which is the parent company of the CuLator Metal Stain Eliminator and Stain Preventer products and we recorded a series of podcasts on meal staining and metal stain removal. In this podcast, we go over some causes for water quality issues like tinted water. Joe offers som…
 
Episode 5: In this episode we have a customer who is agitated about mushrooms. We have another customer who thinks it's a hate crime not to send him his dipping sauce and finally our last customer is recently released from jail, is angry at the pizza delivery driver and is trying to do the right thing by not losing his cool.…
 
Summary The data warehouse has become the central component of the modern data stack. Building on this pattern, the team at Hightouch have created a platform that synchronizes information about your customers out to third party systems for use by marketing and sales teams. In this episode Tejas Manohar explains the benefits of sourcing customer dat…
 
COVID-19 has accelerated the massive growth of platform businesses. As platforms play an increasingly integrated role in how people live and organizations operate, trust is non-negotiable. But in such a dynamic and fast-moving environment, maintaining trust requires platform companies to keep up with new threats and continuously adapt.…
 
This week's guest is Pierre Quinn. For over 15 years Pierre has taught higher education, faith-based, nonprofit, and corporate leaders the strategies they need to experience personal success and professional growth. Pierre is the author of Leading While Green: How Emerging Leaders Can Ripen Into Effective Leaders and Leading While Scared: How To Fi…
 
Proper Including a floor plan is regarded as the third most important thing that can improve the sales of your real estate properties. The first two being high-quality pictures and showcasing of property location. Therefore, having a proper floor layout is vital for any good house design. Read Ahead. https://professional3dservices.com/blog/house-fl…
 
I sat down with Joe Laurino who is the CEO and President of Periodic Products which is the parent company of the CuLator Metal Stain Eliminator and Stain Preventer products and we recorded a series of podcasts on meal staining and metal stain removal. In this podcast, we go over some of the products CuLator makes for metal stain removal. We also di…
 
Mike Montague interviews Randy Seidl on How to Succeed at Being Part of a Sales Community. In this episode: Join the Sales Community at https://www.salescommunity.com/ The best attitude, behavior, and technique on how to succeed at being part of a sales community A community can help build and maintain excitement How to be a great community member …
 
Simon takes you through more updates and new things to explore! Chapters: 01:03 AWS Marketplace, 01:43 Analytics, 12:03 Application Integration, 13:41 Block Chain, 14:06 Business Applications, 14:16 Compute, 17:37 Cost Management, 18:09 Customer Engagement, 18:33 Database, 20:46 Developer Tools, 22:07 End User Computing, 22:33 Game Tech, 22:50 Inte…
 
Pastor PJ Oliveira To support this ministry financially, visit: https://www.lightsource.com/donate/1490/29The world is praying for peace. Jesus is the Prince of Peace, but in Matthew 10:34, He said, "I did not come to bring peace, I came to bring a sword!" Did Jesus contradict himself? Find out in this incredible series. https://www.listennotes.com…
 
Pastor Robert Morris This biblically-based program with Pastor Robert will encourage and inspire your faith in the Lord. Visit PastorRobert.com for our latest series and resources. https://www.lightsource.com/donate/1046/29Watch Pastor Robert Morris from Pastor Robert Morris Ministries https://www.listennotes.com/e/d719011f36874206b3f2e9019b7b6fb2/…
 
Adrian Rogers To support this ministry financially, visit: https://www.lightsource.com/donate/916/29Sermon OverviewScripture Passage:Matthew 27In Matthew 27, Jesus Christ stood on trial before Pilate, and in verse 22, Pilate asked the most personal and pressing question:What shall I do with Jesus?What we do with Jesus is an unavoidable decision eac…
 
Dr. Jeff Schreve To support this ministry financially, visit: https://www.lightsource.com/donate/863/29The Bible. For some, it is a big book of historical recordings that have no pertinence toward their life. For others, it is God’s Holy Word that is living and active and sharper than a double-edged sword; their guidepost through each day. But, is …
 
We look at 9 of the very best PPC tools that we think are pretty much essential for your success. No matter your niche or your strategy, these will help you to create ads that get clicked and to waste less time chasing down keywords that no-one is interested in. https://localseoranking.net (855) 859-6120 Links to resources are in the blog post at w…
 
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