Best Customer Service podcasts we could find (Updated December 2018)
Related podcasts: Business Entrepreneurship Entrepreneur Technology Marketing Education Tech Leadership Commerce Startups IT Industry Social Sales MBA Careers Business News Lifestyle Society Bmi Virtualreality  
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Welcome to the Smarter Selling: Customer service. Who is selling? Everyone!!! podcast, where I share my thoughts of my recent holiday and customer service excellence. It’s so easy to influence/ look after your customer once everyone in the business realises it’s also THERE business! (Not just the sales persons job).
 
Welcome to the Customer Service in 60 seconds, where you get tips and more information on how best to render service to customers.
 
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business.The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety ...
 
Making the Brand explores companies doing interesting work in the realm of brand building and customer experience. If you’ve got an innovative product or service that’s going to change a marketplace, that’s exciting. If you’re using new technology to drive better customer interaction (AI, chatbots, IoT, blockchain, video), that’s exciting. How will YOU grow your customer experience?
 
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CallTalk Radio
Monthly
 
CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com
 
Interviews with best-selling authors, innovative thought-leaders and top-shelf executives
 
Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online only store for Australia, or a brick and clicks business from the USA – but every one of the ...
 
Riptide Business Press is a collaboration between Ed Marsh and John McTigue, two wily veterans from the B2B sales and marketing world. Our mission is to help CEOs and senior executives navigate business disruption, especially when it comes to the customer journey and customer experience. Our podcasts feature a wide variety of topics that are hotly debated today. We try to weave in our 30+ years (each) of experience with a little humor and as much truth as we can.
 
At CIO Talk Network (formerly CIO Talk Radio), our goal is to bring to you the latest conversations in technology and leadership by top leaders from Fortune 500 and Fortune 1000 Companies. These riveting talks will provide you with a quick glimpse into the mind of today’s leader. Each show of CIO Talk Network is uniquely designed to unravel each technology, leadership or business topic in depth for you to derive maximum insights from it.
 
Come join the CXChronicles Nation! Each week as we discuss all things related to -- Customer experience, service & sales for today's world -- we explore customer experience weekly updates, ideas for growing your business, CRM tips and tricks from industry leaders and constantly focus on how we can all strive to provide great customer experience and service, no matter what the industry! Visit our website today at www.cxchronicles.com or check us out on Instagram/FB/Twitter using our handle @C ...
 
Encouraging usable designs for a better customer experience.
 
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PSFK's PurpleList
Weekly
 
The team behind the business intelligence platform talk to pioneers in retail and customer experience... These folks are at the top of our PurpleList
 
Encouraging usable designs for a better customer experience.
 
Audio interviews with industry leaders and senior faculty with exclusive insights on current topics brought to you by Knowledge@Wharton and the Wharton School of the University of Pennsylvania.
 
The Ecommerce Uncovered podcast is a behind-the-scenes look at what makes ecommerce a success in today's ever-growing and continually changing online world. Deep diving into the mindset of the leading ecommerce entrepreneurs, discussing the systems they use, the marketing strategies that work, and the technology that powers their continued growth and innovation. The podcasts looks to uncover the secrets of ecommerce success, so you can learn and apply to your own online business. Brought you ...
 
Richard Tubb - a leader and consultant within the IT Managed Service Provider (MSP) Channel - shares his interviews with the industries most successful people. Also listen to insights, news and reviews from the Small Business IT world.
 
Your customer is already mobile, so being mobile-ready and mobile FIRST should be your top priority. Whether you're a brand marketer managing mobile advertising campaigns, an enterprise determined to super-charge your customer service, or an app developer focused on driving engagement with your app after the download, Mobile Presence is your destination for the trends, tools and tips that will allow you to connect with your customers and increase revenues.
 
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BrightGauge
Monthly
 
BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw ...
 
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Leads2Scale
Monthly+
 
Leads2Scale aims to provide you with practical insights and emerging trends in social media with the goal of helping you achieve your marketing objectives, scale your audience and generate more leads.
 
A weekly podcast discussing the design, development, and business of great software. Hosted by thoughtbot CEO, Chad Pytel, and rotating cast of fellow developers, designers, and entrepreneurs, we delve deep behind the scenes of the products and technologies we love.
 
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The HBR Channel
Monthly+
 
Weekly ideas, insights, and tips on management from Harvard Business Review.
 
Focusing on motivation employees, creating amazing customer service and increasing revenue. No mater what industry guest relations and customer service are key to a businesses success and longevity. Become a supporter of this podcast:https://anchor.fm/milehighradio-industry/support
 
Welcome to the world’s best, certainly most practical, marketing show. Tim Reid here (you can call me Timbo) - I’m the founder and host. In its 7th year, The Small Business Big Marketing Show is laser-focussed on helping you, the motivated business owner, implement clever, effective marketing ideas that you can use to grow your business into the empire it deserves to be. Or maybe you’re a startup looking for mind-blowingly good marketing ideas that don’t cost a fortune. Well, you’re in the r ...
 
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Creative Warriors
Weekly+
 
Creative Warriors is a community of "uncommon" entrepreneurs and innovative business owners. Those that have created products and services that need a different way of doing business, marketing, and reaching their ideal customers in order to succeed and stand out in a noisy world. Business coach and author of LINGO: Discover Your Ideal Customers Secret Language and Make Your Business Irresistible, host Jeffrey Shaw, interviews leading authors and inspiring entrepreneurs, who will change your ...
 
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Take The Lead
Weekly+
 
Dr. Diane Hamilton’s leadership radio show includes interviews with some of the most successful entrepreneurs, thought-leaders, authors, speakers, and other individuals who will inspire you to take the lead in your career and personal life.
 
Get the latest in technology news for your weekday commute. Wall Street Journal reporters join Tanya Bustos to cover leading companies, new gadgets, consumer trends and cyber issues. From San Francisco to New York to the hottest conferences, our journalists help you stay plugged in.
 
Regular video updates from World Finance: the Voice of the Market. Providing comprehensive coverage and analysis of the financial industry, international business and the global economy.
 
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices.
 
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Perpetual Traffic
Weekly
 
Perpetual Traffic is a weekly podcast produced by DigitalMarketer and hosted by Ralph Burns (Tier 11) and Molly Pittman (DigitalStrategyBootCamps.com). The duo shares cutting-edge strategies on acquiring leads and sales for your business through paid traffic. Paid traffic is the act of putting your product, service, or message in front of your target audience… it’s the act of acquiring customers online while also building goodwill, and is the lifeline of any business. So, whether you’re a me ...
 
High Performance is a podcast created to inspire Real Estate Agents to achieve their potential. Each week real estate coach Josh Phegan and Alexander Phillips, number 1 agent in NSW who writes $8.75m, share what the best Real Estate agents are doing to build momentum fast in any market.
 
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The Bottom Line
Monthly+
 
Evan Davis hosts the business conversation show with people at the top giving insight into what matters
 
Senior Commerce Marketing Analyst Greg Zakowicz speaks with professionals across the retail industry about trends, strategies and what lies ahead for commerce marketers and retailers. And in true Bronto fashion, they’ll have a little fun as well. Check back here or at blog.bronto.com for the latest episodes, and be sure to let us know what topics you’d like to hear about.
 
For speakers, by speakers. What makes professional speakers unique, their best practices, how they promote themselves, and how they grow. In less than 20 minutes get an exclusive view of speakers’ business tips, and more in the KEY5 Speaker Podcast.
 
Get the latest in technology news for your weekday commute. Wall Street Journal reporters join Tanya Bustos to cover leading companies, new gadgets, consumer trends and cyber issues. From San Francisco to New York to the hottest conferences, our journalists help you stay plugged in.
 
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Legal Current
Monthly+
 
Legal Current is a podcast from Thomson Reuters, Legal, that features information and commentary on the business and practice of law.
 
🍸The comical and dark TRUTH SERUM from Customer Service professionals all over the planet in different industries. You’ll wanna hear this. 🤭😲
 
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CX Architect
Monthly+
 
Your Clients Deserve the Best...Don't they?I am setting out to dive deep into the challenges, successes, and experiences small businesses are having with the client experience side of their business. It is my goal to give you insight into how other businesses are enhancing their client experience and spark new ideas in your mind of ways to enhance yours as well.JOIN ME ON THIS JOURNEY AS WE DIVE IN!
 
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HBR IdeaCast
Weekly
 
A weekly podcast featuring the leading thinkers in business and management from Harvard Business Review.
 
Lessons on Entrepreneurship podcast, where amazing things happen. This is About real life entrepreneurs experience not just stories from books . These stories and message from entrepreneurs can teach scaling up , wow customer service benefits , marketing & branding kind game changer tools usage and benefits.I am sharing what I learned from people like Tony Robbins, Jim Rohn , Tim Ferris , Gary Vee , Seth godin , Jim collins etc. I bet it will add at least one strategy in your life which you ...
 
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Breakthrough Radio
Weekly
 
Breakthrough radio helps entrepreneurs master the inner and outer game of business today. Breakthrough radio delivers entrepreneurs business experts weekly with a 3 punch style of content. 1. 5-7 minute tip. 2. 60 minute deep dive interview. 3. 15-20 minute business educational byte. You can follow our conversation using hashtag #BBSradio
 
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PurePerformance
Monthly+
 
The brutal truth about digital performance engineering and operations.Andreas (aka Andi) Grabner and Brian Wilson are veterans of the digital performance world. Combined they have seen too many applications not scaling and performing up to expectations. With more rapid deployment models made possible through continuous delivery and a mentality shift sparked by DevOps they feel it’s time to share their stories. In each episode, they and their guests discuss different topics concerning perform ...
 
Barbers Photographers Entrepreneurship and Social Media Marketing
 
This podcast is designed for young professionals just entering in the work field to current professionals looking to expand on their leadership and personal development skills. If you want to ask me any questions feel free to email me at: horizonscoachingbyariel@gmail.com Become a supporter of this podcast:https://anchor.fm/horizonscoachingbyariel/support
 
There are rare business leaders that are seemingly able to do the impossible. Visionaries like Elon Musk sent a car hurling towards Mars, Steve Jobs put a computer in everyones pocket, Oprah Winfrey inspired an entire generation. This seminar is the story of how they, and so many others, were able to do what no what thought they could. Packed with tips, tactics and techniques you can use, this live recording will help you to completely reinvent yourself, your team, and your entire organizati ...
 
The Fitness Industry Podcast, powered by Australian Fitness Network. Touching on everything from client coaching and hypertrophy, to nutrient timing, leadership and business growth, The Fitness Industry Podcast features insightful conversations with global leaders in the fitness industry.
 
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LEAP Legal Podcast
Daily+
 
 
Off duty firefighter sharing knowledge and opinions just like we do at the firehouse around the dining room table
 
3 Shows: 1. Rocking With Real Estate: RE Informational Exchange 2. Winning With Entrepreneurship: Success Mapping with Entrepreneurs3. Exposure Time: Highlighting Talent
 
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361 Podcast
Monthly
 
The iTunes 5★ reviewed podcast that reviewers call it "A great British spin on the world of tech", "Informing and entertaining" and "the best tech podcast by far…"Sign-up for our new (trial) listener forum (https://www.361podcast.com/twist) for news and (friendly) chat.
 
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show series
 
Aatish Salvi, CTO of Teikametrics, discusses building a service for 3rd party Amazon sellers using data science, being wary of pre-mature optimization, integrating data engineering research into the team, and working with Amazon as both a partner and a competitor. Teikametrics Aatish on LinkedIn See open positions at thoughtbot! Become a Sponso ...…
 
Steven Sashan is the co-founder and CEO of Xero Shoes. They launched in November 2009 have consistently grown at 80%+ per year and in 2017 achieved sales of over $5.5m. We discuss Woocommerce, warehouse management systems, picking and packing, SEO (an awesome tip!), growth, customer reviews, Shark Tank and much more.…
 
Double your PT sales, with Sean Greeley by Australian Fitness Network
 
In this episode, I sit down with Dr. Luke with Command Family Medicine.At Command Family Medicine, they believe that when you are sick or injured you need to see your doctor. Even more so, they believe when you are well that you need your doctor to have the time to teach you how to stay well. They are part of a cutting edge movement called Dire ...…
 
Richard speaks to Kevin Lancaster, CEO of ID Agents, based in Maryland, who make Dark Web and identity monitoring systems that protect organisations and employees.
 
In today's podcast Josh Phegan and Alexander Phillips are talking live at LSN 2018 about what to do for what's ahead in today's challenging marketplace, progressing clients and staying ahead of the market, learning to adapt and change, and thriving in the year ahead.
 
The Latest Episode of In The Industry Presented by Mile High Radio. This introductory episode focuses on customer service, motivation and increasing revenue through positive customer contact. Join us every Monday for more insight and conversation. Become a supporter of this podcast:https://anchor.fm/milehighradio-industry/support https://anchor.fm…
 
Episode 182 - Techniques to drive revenue using Facebook advertising. Kevin Craine speaks with Nazim Agabekov, founder at Lead Gen Black Belt. Nazim says he can help entrepreneurs and startups grow their online business to 7-figures using Facebook and marketing funnels. How does it work? What are the strategies to consider? We’ll find out. List ...…
 
An elaborate advertising ruse by discount retailer Payless ShoeSource is raising eyebrows and important questions about the ability of marketers to manipulate consumer behavior.
 
In this episode we speak with Allen Beers, Director of Customer Success at Greenhouse in New York City. Greenhouse has raised over $110 million dollars in Venture Capital to chance the way that companies across the world hire new talent. Greenhouse is a recruiting optimization platform to help companies build and scale their recruiting processe ...…
 
Amazon's new AI service lets machines comb patient medical records. But is it a good idea? Wharton and other experts weigh in.
 
What will it take for a city to become the next Silicon Valley? New Wharton research identifies one key factor -- the trade secrecy laws in a state.
 
This special bonus episode of Social Media Week’s Leads2Scale podcast features Michael MJ Paradiso, VP of Sales, EMEA, at NetBase.Michael joined NetBase a year ago and has more than eight years of experience in B2B sales, team management, and sales leadership. Previously, he has worked for Meltwater, P&G, as well as General Electric.During the ...…
 
If you look at the greatest wealth of our generation, what is one commonality of all these wealthy people who actually created wealth? Mark Zuckerberg’s Facebook allows him to reach 3 billion people. J.K. Rowling writes a book once but five million people buy and read that. A single song by Lady Gaga gets downloaded two million times. These peo ...…
 
Companies like Airbnb, TripAdvisor and Expedia are looking to organize the roughly 80% of activities done by travelers that are now booked offline. The Wall Street Journal's Aisha Al-Muslim has more. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
Companies like Airbnb, TripAdvisor and Expedia are looking to organize the roughly 80% of activities done by travelers that are now booked offline. The Wall Street Journal's Aisha Al-Muslim has more. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
Glenn Vanderburg works as the VP of Engineering at First and has spoken all over on the notion of software development as engineering. What should an engineering discipline of software development look like? What's "REAL" Software Engineering? Does the analogy of software engineering as home construction hold water? What should software enginee ...…
 
Dartmouth professor Richard D'Aveni explains how 3D printing could change the balance of economic power.
 
A Treasury-led task force is proposing that the U.S. Postal Service charge more for certain package deliveries -- going after Amazon and other online retailers that President Trump has said benefit at the post office's expense. The Wall Street Journal's John D. McKinnon has more. Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
A Treasury-led task force is proposing that the U.S. Postal Service charge more for certain package deliveries -- going after Amazon and other online retailers that President Trump has said benefit at the post office's expense. The Wall Street Journal's John D. McKinnon has more. Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
[Forget your singular approach on optimizing your ASO strategy to take a top-notch spot in Top 100 rankings. Your users are searching for apps differently, increasing the importance of organic search and finding new ways to find the keywords and concepts that genuinely resonate with your audience. It’s straight talk, deep insights and fast answ ...…
 
Peter Wells is the reason I do this show. Not him personally … but the type of person and business owner that he is, having steadily taken a small fishing tackle store from $660,000 in year one to its current $5M turnover after 9-years. Join me as he shares exactly how he’s done it. “The customer is always right until we have the chance to show ...…
 
Author Andrew Santella discusses some of the merits of, and problems with, procrastination.
 
Insights from the Edge This podcast series brings you the latest legal trends and topics as Insight Attorneys sit down with industry experts to discuss hot legal topics. Explore our latest topics to stay informed. Episode 6: 5 Ways to Identify the Best AI for Legal Research As we continue to hear about artificial intelligence in our daily lives ...…
 
Sustainable business means adapting to multi-channel, digital-enabled customer expectations, says Chai Chaiyawan
 
Fear is the number one block to success- the fear of inadequacy, uncertainty, failure, rejection, missing out, change, losing control, being judged, and others. Author and blogger Adam Kirk Smith wrote his first book, The Bravest You, about it, feeling that it needed to be first because so many people deal with it. Become your bravest you as Ad ...…
 
The latest successful rocket launch by Elon Musk's SpaceX marked new milestones for the company's drive to ease access for commercial satellites into orbit. The Wall Street Journal's Andy Pasztor has the details. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
The latest successful rocket launch by Elon Musk's SpaceX marked new milestones for the company's drive to ease access for commercial satellites into orbit. The Wall Street Journal's Andy Pasztor has the details. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
Social media is a necessity for every business. What started out as a tool for personal expression is now an important way to gain brand recognition. As Facebook usership declines, Instagram is leading the charge- it’s recently hit one billion active monthly users. If you’re dragging your feet on taking your brand to Instagram, you’re missing o ...…
 
Is it possible to run a successful marketing blog without paying for traffic? Mike Stelzner sure thinks so. And he’s got the numbers to back him up. Mike shows the hosts how he made $1.4 million in his first year of starting his blog, Social Media Examiner, through only organic traffic. He explains his editorial calendar, email newsletter sched ...…
 
Corey Phelps, a strategy professor at McGill University, says great problem solvers are hard to find. Even seasoned professionals at the highest levels of organizations regularly fail to identify the real problem and instead jump to exploring solutions. Phelps identifies the common traps and outlines a research-proven method to solve problems e ...…
 
Some companies use an approach that is more stick than carrot to motivate employees to perform better. But does it really work?
 
Deutsche Bank faces its most severe test yet in the wake of police raids on its Frankfurt offices over suspicions that it helped clients launder money.
 
Ed Marsh, John McTigue and Carole Mahoney discuss sales development trends, coaching and best practices for sales managers and sales reps going into 2019.
 
This week’s episode of Social Media Week’s Leads2Scale podcast features David Schneider and David Levin, joint Creative Directors from That Lot, a platform-first social creative agency from the UK.David Schneider is best known as an actor and writer for TV shows and films, and has brought his vast experience to That Lot’s video output; David Le ...…
 
Patrick Harker, president of the Federal Reserve Bank of Philadelphia, discusses how fintech will impact the banking system with Wharton finance professor Richard J. Herring.
 
High worker turnover rates in manufacturing can cost companies hundreds of millions of dollars. A new paper co-authored by Wharton’s Ken Moon looks at how firms can keep employees on the job longer.
 
Amazon is testing its cashierless checkout technology for bigger stores, a strategy that could further challenge brick-and-mortar retailers if successful. The Wall Street Journal's Laura Stevens has more. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
Amazon is testing its cashierless checkout technology for bigger stores, a strategy that could further challenge brick-and-mortar retailers if successful. The Wall Street Journal's Laura Stevens has more. Learn more about your ad choices. Visit megaphone.fm/adchoices
 
Shep Hyken sits down with Nick Mehta, CEO of Gainsight. They discuss why you should be proactive instead of reactive, how the subscription model is shaping customer loyalty, and why making your customers happy is no longer enough. Shep Hyken’s opening monologue is about consistency. Three important points: Your product has to meet the customer ...…
 
Personal training franchise entrepreneur Andrew Simmons chats with The Fitness Industry Podcast’s Oliver Kitchingman about systemising personal training; inadvertently creating a blueprint for a fitness franchise; what it takes to upscale your PT business; and his diverse industry career, from presenting at, to now co-owning, the FILEX fitness ...…
 
Have you ever checked a store’s site to confirm an item is in stock, only to get there and find that it wasn’t? Or maybe went to order something online but found it will take more than one week (gasp!) to reach you? What’s the next move… wait a week or shop elsewhere?Consumers today expect speed and efficiency with online purchases, and ineffic ...…
 
Change is all around us. Bestselling author Mark C. Thompson says the only way we grow is when we start to be willing to embrace those changes, and that usually creates a little bit of struggle. When we think about change, we have the resources and we have the means to change within our hearts and souls and our own experience. Mark talks about ...…
 
AT&T, trying to reassure investors it can capitalize on its big acquisition of Time Warner, plans to offer three versions of a new streaming video service next year that will feature original movies and television series from Warner Bros., Turner and HBO. The Wall Street Journal's Drew FitzGerald has more. Learn more about your ad choices. Visi ...…
 
AT&T, trying to reassure investors it can capitalize on its big acquisition of Time Warner, plans to offer three versions of a new streaming video service next year that will feature original movies and television series from Warner Bros., Turner and HBO. The Wall Street Journal's Drew FitzGerald has more. Learn more about your ad choices. Visi ...…
 
Encore Presentation:Goranka Bjedov ( https://www.linkedin.com/in/goranka-bjedov-5969a6/ ) has an eye over the performance of thousands of servers spread across the data centers of Facebook. Her infrastructure supports applications such as Facebook Social Network, WhatsApp, Instagram and Messenger. We wanted to learn from her how to manage perfo ...…
 
Jennifer Lum, COO and co-founder of Forge.ai, discusses building a company and platform that transforms unstructured information into machine-readable data in real-time, avoiding biases in data collection, and evolving & defining company values as one's team grows. Forge Jennifer on Twitter See open positions at thoughtbot! Become a Sponsor of ...…
 
Derek Riechers is the Director of Operations at Spikeball which means he’s in charge of making sure they never ever go out of stock! Spikeball are a business on a mission to turn roundnet into the next great American sport. Founded over 10 years ago, sales now hit $2.5m per month at peak – a staggering 56k plus units.…
 
In today's podcast Josh Phegan and Alexander Phillips talk about planning for the numbers, how to use calendars, understanding the rhythm of your business and planning for time off accordingly, listing ahead of the curve, and the 12-week timeline.
 
Richard speaks to Christian Nagele & Ian Van Reenen of Datto, a business continuity and management platform.
 
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