One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
Manage episode 282001090 series 2559839
Don Crawley, Author.
One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
My client was frustrated with team members who were brusque with end-users. These particular team members didn’t support paying customers, they supported an internal engineering team. They didn’t see their end-users as customers. In fact, their behavior toward their end-users was almost like older siblings would treat a pesky little brother or sister. They would […]
One of the Most Important Customer Service Mistakes to Avoid (Includes Video)
Don Crawley
176 episodes