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Finding Strength in Vulnerability
Manage episode 284156485 series 2817573
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In this episode of Heart of Business, Anthony and LB chat with Kulveer Taggar, CEO of Zeus Living, a short term rentals company offering furnished, ready-to-live-in rentals.
Kulveer shares how transparency and staying true to company values in the wake of the pandemic helped keep their business afloat and even come out stronger in the end.
The team endured a significant drop in bookings, experienced layoffs, took the customer-centric approach of issuing refunds to customers, and pivoted to serve other markets as people began to move to places like Miami and Denver.
Kulveer shares insight into his personal life—about taking care of his mental health and focusing on what's important after his co-founder's wife was diagnosed with cancer.
Anthony and LK also talk about Jimmy Choi, 3D printing, TikTok, and of course, GameStop madness.
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