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How to Ruin a Good Customer Relationship (Episode 195)

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Content provided by Michael Boezi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Boezi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Why do good companies succumb to the siren song of short-term self-interest? Show me that you’re in it for the long game… or are today’s numbers all that matter? It’s a choice, and it shows what you think of us. Episode 195 is Fitbit’s unforced error.

Show Notes / Links from the Episode

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The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.

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212 episodes

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Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on September 15, 2024 13:12 (2M ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 292112499 series 2359254
Content provided by Michael Boezi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Boezi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Why do good companies succumb to the siren song of short-term self-interest? Show me that you’re in it for the long game… or are today’s numbers all that matter? It’s a choice, and it shows what you think of us. Episode 195 is Fitbit’s unforced error.

Show Notes / Links from the Episode

Published by

The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.

  continue reading

212 episodes

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