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How to Ruin a Good Customer Relationship (Episode 195)
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Manage episode 292112499 series 2359254
Why do good companies succumb to the siren song of short-term self-interest? Show me that you’re in it for the long game… or are today’s numbers all that matter? It’s a choice, and it shows what you think of us. Episode 195 is Fitbit’s unforced error.
Show Notes / Links from the Episode
- This is why we need to Stop Mimicking What Marketers Do
- Fitbit: I’ll take your apology on Twitter, LinkedIn, email, or in the comments
Published by Michael Boezi
The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.
212 episodes
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on September 15, 2024 13:12 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 292112499 series 2359254
Why do good companies succumb to the siren song of short-term self-interest? Show me that you’re in it for the long game… or are today’s numbers all that matter? It’s a choice, and it shows what you think of us. Episode 195 is Fitbit’s unforced error.
Show Notes / Links from the Episode
- This is why we need to Stop Mimicking What Marketers Do
- Fitbit: I’ll take your apology on Twitter, LinkedIn, email, or in the comments
Published by Michael Boezi
The post How to Ruin a Good Customer Relationship appeared first on Control Mouse Media, LLC.
212 episodes
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