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23: Technology & Transformation in the Insurance Industry

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Manage episode 297578471 series 2789376
Content provided by Lucy Hermann-Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lucy Hermann-Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Digital transformation, accelerated by the COVID-19 pandemic, has had a profound impact on the insurance industry. In response to rapidly evolving customer needs and expectations, many insurance firms are embracing new digital technologies to stay competitive.

In this episode of the ISG Bots & Beyond podcast, host Wayne Butterfield is joined by Jason Cripps, Global Head Intelligent Automation and Operational Excellence at Zurich Insurance Company Ltd. Together they discuss some of the technology driven changes that will continue to shape the future of the Insurance Industry in years to come.

  continue reading

47 episodes

Artwork
iconShare
 
Manage episode 297578471 series 2789376
Content provided by Lucy Hermann-Taylor. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Lucy Hermann-Taylor or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Digital transformation, accelerated by the COVID-19 pandemic, has had a profound impact on the insurance industry. In response to rapidly evolving customer needs and expectations, many insurance firms are embracing new digital technologies to stay competitive.

In this episode of the ISG Bots & Beyond podcast, host Wayne Butterfield is joined by Jason Cripps, Global Head Intelligent Automation and Operational Excellence at Zurich Insurance Company Ltd. Together they discuss some of the technology driven changes that will continue to shape the future of the Insurance Industry in years to come.

  continue reading

47 episodes

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