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The New Customer Experience, with Danny Wright
Manage episode 299505599 series 2809911
It’s an exciting time to be in marketing. Organizations are finally waking up to the fact that their brand isn’t what they say it is. Their brand is a reflection of the experiences they land with their customers. In this Adweek webinar, Danny Wright and I talk about the three fundamental shifts that are transforming customer expectations, and the steps you can take to make your customers happier.
Danny Wright is the Chief Brand Officer at Adweek. Find him on LinkedIn at:https://www.linkedin.com/in/dannywright/
193 episodes
Manage episode 299505599 series 2809911
It’s an exciting time to be in marketing. Organizations are finally waking up to the fact that their brand isn’t what they say it is. Their brand is a reflection of the experiences they land with their customers. In this Adweek webinar, Danny Wright and I talk about the three fundamental shifts that are transforming customer expectations, and the steps you can take to make your customers happier.
Danny Wright is the Chief Brand Officer at Adweek. Find him on LinkedIn at:https://www.linkedin.com/in/dannywright/
193 episodes
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