3 Things Learned from Rounding 35 Years in Patient Experience
Manage episode 307311228 series 2999408
Army Veteran and Patient Experience Expert, Germain McAuley talks about what she's learned with leadership rounding and how expert nurses and doctors communicate.
A leader in Patient Experience, Hospital Excellence. Germaine, a retired Army vet discusses the essential things she's learned about patient communication and simple things ANY nurse leader or doctor can implement today.
21 episodes