))
CX Conversation with Rajarshi Sen: CX in Healthcare
Manage episode 311489092 series 3130628
Content provided by Vivek Jaiswal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Vivek Jaiswal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of CX Conversations, our guest - Rajarshi Sen (Raj), Manager, Operations & Strategic Initiatives at Kamineni Hospitals - joins our host - Vivek Jaiswal - to discuss about the state of customer experience in Healthcare. Raj and Vivek talk about the importance of customer experience in healthcare and how it is changing the healthcare industry. Listen in for some great tips on how to utilise patient feedback to improve the experience of patients.
Visit us at www.customerguru.in
Looking for a customer feedback automation tool? Check out omoto.io
41 episodes
Share
