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Using Analytics in the Hospitality Industry, Or How do You Stop Stating The Obvious?
Manage episode 321836924 series 2972051
Content provided by Raj Randhawa & Richard Majewski, Raj Randhawa, and Richard Majewski. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Raj Randhawa & Richard Majewski, Raj Randhawa, and Richard Majewski or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Special guest Michael McCartan, Chief Growth Officer at Atomize, in conversation with our very own Raj Randhawa.
Topics discussed include
Analytics and the art of seeing beyond the obvious.
How hotels and serviced apartment operators leave money on the table!!.
How the world of analytics and automated payments can reduce cancellations in a world with reduced booking windows
Climate Change – How is this changing customer booking habits?
Data - Can I have more please, or when is enough?
An insightful and at times irreverent look at what is happening in the world of hospitality.
Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry.
Raj is CEO of AVQuest, a UK-based technology company specialising in delivering advanced technological solutions that integrate into a wide-range of hospitality PMS solutions.
Richard is the owner of the ESSA Consultancy, a UK-based specialist marketing company for hotels and serviced apartments.
The views and opinions expressed by the hosts and our guests do not state or reflect those of the AVQuest Ltd., ESSA Consultancy or its sponsors and management.
Both hosts have a lot of knowledge about the hospitality industry but they may make mistakes. Do not make decisions based on what is said, carry out your own research and come to your own views. No harm is intended in what is said, and all efforts are taken to ensure that this is the case.
You can contact Raj or Richard via emailing the show.
The email address is hey-you@hospitalitynewsandviews.com
Thank you for listening.
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