Gautham Pallapa, "Leading with Empathy: Understanding the Needs of Today's Workforce" (John Wiley and Sons, 2021)

Dan Hill's EQ Spotlight

Today I talked to Gautham Pallapa about his new book Leading with Empathy: Understanding the Needs of Today's Workforce (John Wiley and Sons, 2021).

The World Health Organization’s director-general has called Covid-19 more traumatic than World War Two. Add in other issues like racism, sexism, and inequality and there’s never been a more important moment for leaders to step up and be more empathetic. What are the limiting beliefs that may hinder their ability to be so? As my guest observes, too often being the “strong silent type” with a kind of militaristic mindset means these leaders may practice cognition empathy, but rather progress beyond it to emotional and compassionate empathy. What do those two versions entail? Not merely seeing the other person’s point of view, but going on to form a real connection, feeling the other person’s pain points and doing something to reduce them. In this episode, the emphasis is on creating psychological safety so employees can collaborate and innovate in meaningful ways that create not just a better work/life balance, but a work/soul balance as it were.

Gautham Pallapa, PhD, is the founder of Transformity and an executive advisor at VMware. Gautham was born in Bangalore, India and received his PhD from the University of Texas, Arlington.

Dan Hill, PhD, is the author of nine books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His new book is Blah, Blah, Blah: A Snarky Guide to Office Lingo. To check out his related “Dan Hill’s EQ Spotlight” blog, visit https://emotionswizard.com.

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