Insights | Customer Centricity 2.0
Manage episode 323980442 series 3332693
At this new Australia podcast edition, our CSO, Bob Wollheim talks to Trevor Matthews, Chairman at State Insurance Regulatory Authority, and Leo Abdala, CI&T Business Director, with a deep perspective of the Finance and Insurance Industries, connected with Digital Transformation. In times of uncertainty, our guests share a review of the new customer-centricity, the pain points and opportunities to succeed and be disruptive on both segments.
107 episodes