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Insights | Customer Centricity 2.0
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At this new Australia podcast edition, our CSO, Bob Wollheim talks to Trevor Matthews, Chairman at State Insurance Regulatory Authority, and Leo Abdala, CI&T Business Director, with a deep perspective of the Finance and Insurance Industries, connected with Digital Transformation. In times of uncertainty, our guests share a review of the new customer-centricity, the pain points and opportunities to succeed and be disruptive on both segments.
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