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Episode 27: Deep Dive on CSM Enablement with Alex Medeiros
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Jeff is joined by longtime friend and former coworker Alex Medeiros to discuss Alex's new role as Head of Enablement at Limeade.
Topics discussed are :
- What is CSM Enablement?
- Importance of Success Criteria and targeting the right customers
- Quick impacts
- Build trust all along the onboarding journey
- Interaction with Product Marketing
- Handoff and Onboard Readiness
And many other nuggets that Alex has picked up along the way in building this new competency!
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