Ep 9. Doug Mack, CEO of Fanatics Commerce

The Nordy Pod

In this episode, we've got a special treat for you. We're highlighting a woman who's made a massive impact on our company. I had a lot of fun sitting down to chat and learn more about her background and path to Nordstrom. You may even already know her name or follow her on Instagram, but if not, I think you’re going to love getting to know our Vice President of Creative Projects, Olivia Kim. But before that, listen in on my conversation with another incredible business leader, CEO of Commerce at Fanatics, Doug Mack. If right now, you happen to be wearing a piece of clothing with a sports team logo on it, odds are you got it through Fanatics. Even if you remember buying it at a stadium or in a university store, it's highly likely that it came to you by way of Doug Mack himself. Brought on board as CEO in 2014, Doug has leveraged his extensive background in business and technology to transform the rising sports apparel brand into the global platform it is today, producing and distributing licensed gear for every major sports league and association you can think of. Now, take a second and try to wrap your brain around just how many sports there are, and how many teams and individual players are being bought and traded, retiring, then un-retiring. You can start to see how complicated this business really is. But Doug doesn't want you to think about any of that. He just wants you to get your gear as quickly as possible so you can get out there and start waving your team flag. Doug says he is obsessed with the fan experience, and being able to marry his innovative business practices with his love for sports has made him and Fanatics very successful. Thanks for tuning in! We hope you enjoy episode 9. Did you know that you can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send us an email to [e-mail] to be a part of the conversation!