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How to Fuse Open Banking and Human Interaction
Manage episode 338744675 series 3355477
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Will automation and technology spell the end for delivering financial services in person? Will brick and mortar branches disappear from our high streets forever?
The debate about automation in banking is often binary - either everything must automated, or nothing should be. You’re either pro-innovation or pro-status quo.
Today’s guest is building a company that challenges this polarizing narrative. Duncan Cockburn is the founder and CEO of OneBanks, a high-growth FinTech offering fully staffed, accessible kiosks where consumers can access the services of any bank - be it a digital upstart or an industry titan.
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