It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Ep 19. Leonard Lauder, Former CEO of The Estée Lauder Companies
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Content provided by Pete Nordstrom. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pete Nordstrom or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Folks, I can't wait to share this conversation with you. Leonard Lauder is one of my all-time favorite people in our industry and a true legend. But despite being a member of the founding family and a major player in the growth of the multibillion-dollar Estée Lauder company, Leonard's really just a humble, down-to-earth guy. Now, to give you a little context on the size of the Estée Lauder company, you've likely used, or at least heard of, several of the massively successful beauty brands they've created or acquired since their conception. Brands like Clinique, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Tom Ford Beauty, Smashbox, Origins ... you get the picture. But this behemoth of a beauty company hasn't always been a household name. Leonard speaks fondly of early memories sitting in his highchair watching his parents mix beauty creams from their own kitchen. Since that time, Estée Lauder has revolutionized the cosmetics industry in so many ways that it's hard to imagine where we'd be without them. Leonard was a joy to talk with, and his story is filled with amazing insight for business leaders and laymen alike. After my chat with Leonard, we'll head over to our New York flagship store to chat with a super-talented salesperson by the name of Gregory Clark. Clark, as he goes by, has exceeded even his own expectations of what's possible in the men's shoe department by remaining humble and listening to the good advice of successful people around him. Thanks for tuning in to episode 19. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation!
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65 episodes
MP3•Episode home
Manage episode 343544044 series 3308806
Content provided by Pete Nordstrom. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Pete Nordstrom or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Folks, I can't wait to share this conversation with you. Leonard Lauder is one of my all-time favorite people in our industry and a true legend. But despite being a member of the founding family and a major player in the growth of the multibillion-dollar Estée Lauder company, Leonard's really just a humble, down-to-earth guy. Now, to give you a little context on the size of the Estée Lauder company, you've likely used, or at least heard of, several of the massively successful beauty brands they've created or acquired since their conception. Brands like Clinique, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Tom Ford Beauty, Smashbox, Origins ... you get the picture. But this behemoth of a beauty company hasn't always been a household name. Leonard speaks fondly of early memories sitting in his highchair watching his parents mix beauty creams from their own kitchen. Since that time, Estée Lauder has revolutionized the cosmetics industry in so many ways that it's hard to imagine where we'd be without them. Leonard was a joy to talk with, and his story is filled with amazing insight for business leaders and laymen alike. After my chat with Leonard, we'll head over to our New York flagship store to chat with a super-talented salesperson by the name of Gregory Clark. Clark, as he goes by, has exceeded even his own expectations of what's possible in the men's shoe department by remaining humble and listening to the good advice of successful people around him. Thanks for tuning in to episode 19. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation!
…
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65 episodes
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