Tommy Brandis, a 30-year Buy Here Pay Here Dealer, Talks Customer Retention
Manage episode 343699641 series 3000344
Hear Tommy, creator of the BHPH Success group on Facebook, talk about his early days of customer service and which parts still apply today. He offers some tips that only someone with his attitude and experience could. In particular, listen for him to explain why he refers to BHPH customers as "survivors." #bhph #buyherepayhere #automotive #finance #subprime #customerservice
10 episodes