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Be Intentional While Creating a Space for Active Listening
Manage episode 349085148 series 3048284
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Active listening is a powerful communication skill, but a small percentage of people are intentionally practicing this skill. As a financial professional, how can you practice active listening with your clients? Erinn Ford, EVP of Advisor Engagement, shares why active listening in our profession is important and how you can create a space to listen, ask questions and respond.
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