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Keith Ingels: (EP 118) How Lean Can Improve Customer Experience?

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Manage episode 350383409 series 3269834
Content provided by Mark DeJong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark DeJong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses.

https://theleaneffectpodcast.com/

https://www.facebook.com/TheLeanEffectPodcast

https://www.facebook.com/groups/272448766629082/

https://www.linkedin.com/company/the-lean-effect-podcast/

Insta: @theleaneffectpodcast

Twitter @EffectLean

Guest: Keith Ingels

https://www.linkedin.com/in/keith-ingels-14453615/

keith.ingels@raymondcorp.com

Host: Mark Dejong:

https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/

Mark@4ppartners.ca

https://www.4ppartners.ca

Phone: 1-778-807-9691

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 350383409 series 3269834
Content provided by Mark DeJong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark DeJong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses.

https://theleaneffectpodcast.com/

https://www.facebook.com/TheLeanEffectPodcast

https://www.facebook.com/groups/272448766629082/

https://www.linkedin.com/company/the-lean-effect-podcast/

Insta: @theleaneffectpodcast

Twitter @EffectLean

Guest: Keith Ingels

https://www.linkedin.com/in/keith-ingels-14453615/

keith.ingels@raymondcorp.com

Host: Mark Dejong:

https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/

Mark@4ppartners.ca

https://www.4ppartners.ca

Phone: 1-778-807-9691

  continue reading

100 episodes

All episodes

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