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Keith Ingels: (EP 118) How Lean Can Improve Customer Experience?
Manage episode 350383409 series 3269834
In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses.
https://theleaneffectpodcast.com/
https://www.facebook.com/TheLeanEffectPodcast
https://www.facebook.com/groups/272448766629082/
https://www.linkedin.com/company/the-lean-effect-podcast/
Insta: @theleaneffectpodcast
Twitter @EffectLean
Guest: Keith Ingels
https://www.linkedin.com/in/keith-ingels-14453615/
keith.ingels@raymondcorp.com
Host: Mark Dejong:
https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/
Phone: 1-778-807-9691
100 episodes
Manage episode 350383409 series 3269834
In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses.
https://theleaneffectpodcast.com/
https://www.facebook.com/TheLeanEffectPodcast
https://www.facebook.com/groups/272448766629082/
https://www.linkedin.com/company/the-lean-effect-podcast/
Insta: @theleaneffectpodcast
Twitter @EffectLean
Guest: Keith Ingels
https://www.linkedin.com/in/keith-ingels-14453615/
keith.ingels@raymondcorp.com
Host: Mark Dejong:
https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/
Phone: 1-778-807-9691
100 episodes
All episodes
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