The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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245. Winning Through Relationships in the Digital Era w/ Rivers Pearce
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Manage episode 359408722 series 3253424
Content provided by BombBomb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BombBomb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Businesses that have historically been built face to face. Personally. Even working by referral only. That’s what we’re exploring today with our guest - a sales and marketing leader who’s done e-commerce and digital marketing work for Fortune 500 level brands and who’s developed a deep expertise in the real estate and prop-tech industries.Ethan speaks with Rivers Pearce, Chief Marketing Officer at Milestones. Rivers has deep expertise in the real estate and prop-tech industries and shares his insights on the past, present, and future of customer experience and technology in relationship-based businesses.Tune in as they discuss:
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
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- How the language of customer experience has evolved over time
- Why it is important to move beyond the “transactional mindset”
- How referral based businesses have been disrupted by technology
- Where you can adapt to physical and digital distance using humans in the era of smart technology
- What it means to be a trusted advisor of your customers
- LinkedIn Profile: https://www.linkedin.com/in/riverspearce/
- Company Website: https://milestones.ai/
- Other Relevant Links: 4 Ways to Estimate How Long a Task Will Take; JenDangelo.com
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 episodes
MP3•Episode home
Manage episode 359408722 series 3253424
Content provided by BombBomb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BombBomb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Businesses that have historically been built face to face. Personally. Even working by referral only. That’s what we’re exploring today with our guest - a sales and marketing leader who’s done e-commerce and digital marketing work for Fortune 500 level brands and who’s developed a deep expertise in the real estate and prop-tech industries.Ethan speaks with Rivers Pearce, Chief Marketing Officer at Milestones. Rivers has deep expertise in the real estate and prop-tech industries and shares his insights on the past, present, and future of customer experience and technology in relationship-based businesses.Tune in as they discuss:
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
…
continue reading
- How the language of customer experience has evolved over time
- Why it is important to move beyond the “transactional mindset”
- How referral based businesses have been disrupted by technology
- Where you can adapt to physical and digital distance using humans in the era of smart technology
- What it means to be a trusted advisor of your customers
- LinkedIn Profile: https://www.linkedin.com/in/riverspearce/
- Company Website: https://milestones.ai/
- Other Relevant Links: 4 Ways to Estimate How Long a Task Will Take; JenDangelo.com
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Amazon, or Google Podcasts, and find more episodes on our blog.
272 episodes
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