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Lies, Damned Lies & Statistics
Manage episode 362257596 series 3461999
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We look at the crucial role that data plays in creating and analysing customer experience.
- Why is data so important for customer experience?
- How do you make data make sense to personas?
- How can we make data more simple to understand?
- Quant v qual?
- How can you tell customer stories with data?
Presented by Sue Carter. Featured guests Stephen Priestnall & Richie Hester.
Recorded & Edited by Mr Anderson Limited.
@oomphagency | it's hard to make things simple
6 episodes
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