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191 - Why Customer Service is Vital for Your Brand's Perception
Manage episode 362479331 series 2775734
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In this podcast episode, host Jillian Flodstrom interviews Renia Orr, an international business strategist and founder of LDV Elite, on the importance of customer service in building a successful brand.
Orr shares that client experience is a reflection of a company's values, vision, and mission, and that customer service is a big part of brand perception.
To access the full video, show notes and resources from this episode, please visit
https://scaleyoursmallbusiness.org/blog/.
If you have any comments or questions about the podcast, please connect with us using one of the options below:
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