50. Kate Pound - nobody is 'hard to reach'

Wild Card - Whose Shoes?

A blaze of ‘lemon lightbulbs’ today talking to Kate Pound, a fabulous nurse focusing on ‘JUST DO IT’ actions that make a big difference.

Kate grew up in a hostel for fishermen and that rich and varied experience gave her a deep understanding of people and the imagination to find alternative ways of reaching the so-called ‘hard to reach’. She is a great storyteller and you will pick up LOTS of practical tips.

Kate is a trustee of the Fishermen’s Mission and we would love you to learn more about them – and appreciate fishermen beyond the occasional Fish and Chips supper!

Lemon lightbulbs 🍋💡🍋

• Dentistry on the harbour and other fishy stories – using IMAGINATION to reach people
• Growing up in ‘different’ circumstances can build empathy and the will to address health inequalities
• Don’t make assumptions about people and what they enjoy – we’re all human and unique
• Harness the power and resources of community to make health care accessible
• Covid vaccinations for rough sleepers and others not registered with a GP
• The 'Just Do It' form - not letting bureaucracy get in the way! Shoutout to Tim Guyler!
• Hospital porters are your eyes and ears - which ward would they NOT want to be on, as a patient?
• Keeping people warm before surgery improves recovery times
• Patients speak honestly when they feel SAFE and healthcare professionals LISTEN
• It is about RELATIONSHIPS
• Bring your whole self to work – staff enjoy using their skills and talents
• Smiling builds trust and the ability to speak up
• Patient safety and patient experience go together
• Things ARE changing. NHS listening more to people with lived experience
• Shoutout to Nottingham University Hospitals and their excellent 'Whose Shoes' work around home birth
• A coproduction Guinness World Record?
  Youngest person at a Whose Shoes workshop: 4 days old; eldest: 101 years
• 'Stay kind, be curious' - shoutout to Newbold Hope, Episode 13
• 'Parallel' - 'Start together, finish whenever' - let's make ALL events accessible
• Find new ways to ensure people feel involved ... then the magic happens.
• Everyone needs a 'Project of Joy' at work
• The 'Jar of Joy' - shoutout to Liz O'Riordan
• Making a difference to NHS staff wellbeing will help keep them in the NHS
• Let's bring these more human elements in right from the start - student nurses!

What are YOU passionate about?

Some links

1. Home - Fishermen's Mission (fishermensmission.org.uk)

2. SeaFit - Fishermen's Mission (fishermensmission.org.uk)

3. Parallel Lifestyle

4. Jar of Joy

5. Enjoy earlier episodes about health inequalities – eg Dr Farzana Hussain
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Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

Chapters

1. 50. Kate Pound - nobody is 'hard to reach' (00:00:00)

2. "Would I lie to you?" - Dentistry on the harbour and other fishy stories. I wanted to talk to Kate Pound to find out more! (00:00:45)

3. Kate talks about growing up in a Fishermen's Mission - and what she learnt about people and humanity (00:00:48)

4. Christmas - feeding 100 fishermen. That's a LOT of brussel sprouts! (00:05:59)

5. Do fishermen play with Barbie dolls? Of course they do! Finding shared humanity. (00:07:00)

6. Dark days - developing empathy through dealing with poverty, seeing examples of deep caring (00:08:30)

7. Good days - raising awareness of the vital work of fishermen - royal visits and open days! (00:09:59)

8. Health on the harbourside; dentistry in portakabins; reaching people who are 'hard to reach' in imaginative ways (00:12:34)

9. Covid vaccinations - on a boat! (00:13:20)

10. The NHS CAN do things differently! Health checks in the community - coming out to find people where they are - 'place based' - and saving lives! (00:15:06)

11. Awards - like the 'Nursing Times for fishermen'!! (00:17:30)

12. Bola Owolabi - Director, Health Inequalities, NHSE, cites Sea Fit as good practice example in making health care accessible (00:17:52)

13. Good practice around health inequalities in Croydon - maternity and beyond (00:18:15)

14. ... and in Newham, thanks to Dr Farzana Hussain - see Episode 2! :) (00:19:15)

15. More examples - Covid vaccinations for rough sleepers and others not registered with a GP (00:19:52)

16. Be imaginative. Find approaches that achieve the 'human' outcomes required: reducing health inequalities (00:21:35)

17. The 'Just Do It' form - not letting bureaucracy get in the way! Shoutout to Tim Guyler! (00:23:04)

18. Keeping people warm for surgery and improving recovery times - LISTEN TO THE PORTERS! (00:25:27)

19. Whose Shoes poem celebrating hospital porters! (00:27:19)

20. Patients speak honestly when they feel SAFE and healthcare professionals LISTEN. It is about RELATIONSHIPS. (00:28:33)

21. Enabling staff to use their talents and the things they are passionate about - bring your whole self to work! (00:29:09)

22. Shoutout to Nottingham University Hospitals and their excellent 'Whose Shoes' work around home birth (00:30:48)

23. Little things make a difference. Smiling builds trust and the ability to speak up (00:32:18)

24. The interface between 'fluffy' patient experience and patient safety. You can't have one without the other. (00:32:49)

25. Things ARE changing. NHS listening more to people with lived experience (00:33:43)

26. A coproduction Guinness World Record? Youngest at a Whose Shoes workshop: 4 days old; oldest: 101 years (00:35:41)

27. 'Stay kind, be curious' - shoutout to Newbold Hope, Episode 13 (00:37:07)

28. 'Parallel' - 'Start together, finish whenever' - making ALL events accessible (00:37:34)

29. Thinking differently to help people feel involved ... and then the magic happens. (00:38:58)

30. Everyone at work should have a 'Project of Joy' - some practical examples, tapping into people's passions (00:39:33)

31. The 'Jar of Joy' - shoutout to Liz O'Riordan (00:41:59)

32. Making a difference to NHS staff wellbeing will help keep them in the NHS! (00:43:38)

33. Let's bring these more human elements in right from the start - student nurses! (00:44:39)

34. 'What are YOU passionate about? (00:45:33)