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174: Sonia Karamagi Kasagga - Elevating Customer Experience through Personalisation and Internal Sensitization

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Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda.

With close to two decades of hands-on management experience in the banking sector, Sonia is dedicated to creating seamless and personalized solutions that exceed customer expectations.

In this episode, she unpacks what it takes to build a winning customer-centric culture.

https://www.businessmic.com/sonia-karamagi-kasagga/

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 370910979 series 119976
Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda.

With close to two decades of hands-on management experience in the banking sector, Sonia is dedicated to creating seamless and personalized solutions that exceed customer expectations.

In this episode, she unpacks what it takes to build a winning customer-centric culture.

https://www.businessmic.com/sonia-karamagi-kasagga/

  continue reading

100 episodes

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