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174: Sonia Karamagi Kasagga - Elevating Customer Experience through Personalisation and Internal Sensitization
Manage episode 370910979 series 119976
Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda.
With close to two decades of hands-on management experience in the banking sector, Sonia is dedicated to creating seamless and personalized solutions that exceed customer expectations.
In this episode, she unpacks what it takes to build a winning customer-centric culture.
https://www.businessmic.com/sonia-karamagi-kasagga/
100 episodes
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Manage episode 370910979 series 119976
Content provided by Daudi Mugabi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Daudi Mugabi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sonia Karamagi Kasagga is the Head of Customer Experience at Stanbic Bank Uganda.
With close to two decades of hands-on management experience in the banking sector, Sonia is dedicated to creating seamless and personalized solutions that exceed customer expectations.
In this episode, she unpacks what it takes to build a winning customer-centric culture.
https://www.businessmic.com/sonia-karamagi-kasagga/
100 episodes
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Similar to Business Mic
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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continue reading
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