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Episode 2: Crisis
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August 2023 - The Lead Story - Episode 3: “Crisis”
How good are you at an emergency? Good leadership can really be put to the test when a crisis invades the workplace. How does a good leader prepare for the unknown? How you handle an active situation personally can really affect how everyone else responds.
Episode 2 of The Lead Story explores preparing for crisis.
Paul Downing is back with 30+ years of global experience in hotel & regional management. He’s a mentor to many (including me) and has a lot to talk about in this episode, given he’s handled bomb scares, presidential visits, natural disasters, enraged mothers-of-the-groom, and protesters in the middle of a national revolution. We chat about how to prepare for an emergency, from crisis plans and hi-vis vests to how building respect amongst your team on a day-to-day basis can really come into play when crisis strikes.
Stories include:
Crisis Plan: bomb scare in Dusseldorf
Media Training: faux terror attack in Washington DC
Crisis Centre: getting practical in the ballroom
Leadership: keeping calm after 7/7 bomb attacks in London
Back to Basics: feeding 400 during LA Riots
Lessons Learnt: real-life Die Hard hostage situation
Real or Fake: movie bombs & the Secret Service
Keeping your cool: blowing it with MI-5
Not my job: handling potential presidential troublemakers
Respect: keeping things real during Arab Spring protests
Too hot to handle: Penguins in the Venetian Lagoon
Links:
LA Times article about real-life Nakatomi Tower hostage situation:
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"The Lead Story" episodes 1-5 + 4 Sini-Mini's are available on Apple Podcasts, Spotify, Amazon Music, Google Podcasts and other podcast platforms.
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