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How Kohl's Remains A Leader In The Retail World

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Manage episode 374389686 series 2465384
Content provided by Mission. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mission or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Kohl’s has been around for decades, and it has earned the distinction of being a household name. But staying at the top of the retail industry is no easy feat. On this episode, Christie Raymond, the CMO of Kohl’s, explains how the brand stays innovative, builds partnerships, and shapes its messaging to meet consumers where they are and keep pace with them as they evolve.

Tune in to learn:

  • What’s on deck for Kohl’s right now? (1:50)
  • How Kohl’s continues to evolve (4:30)
  • Rolling out a major partnership (6:20)
  • Revamping your loyalty program (9:30)
  • Why you need to keep things simple (12:00)
  • The role of AI and machine learning at Kohl’s (13:00)
  • What does experimentation and innovation look like at Kohl’s? (14:30)
  • Building teams and developing leaders (18:00)
  • Balancing the need to move fast but stay focused (21:30)
  • What it means to be a modern-day marketing leader (26:10)
  • The importance of being an empathetic leader (30:00)

--

Mission.org is a media studio producing content for world-class clients. Learn more at http://www.mission.org.

  continue reading

510 episodes

Artwork
iconShare
 
Manage episode 374389686 series 2465384
Content provided by Mission. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mission or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Kohl’s has been around for decades, and it has earned the distinction of being a household name. But staying at the top of the retail industry is no easy feat. On this episode, Christie Raymond, the CMO of Kohl’s, explains how the brand stays innovative, builds partnerships, and shapes its messaging to meet consumers where they are and keep pace with them as they evolve.

Tune in to learn:

  • What’s on deck for Kohl’s right now? (1:50)
  • How Kohl’s continues to evolve (4:30)
  • Rolling out a major partnership (6:20)
  • Revamping your loyalty program (9:30)
  • Why you need to keep things simple (12:00)
  • The role of AI and machine learning at Kohl’s (13:00)
  • What does experimentation and innovation look like at Kohl’s? (14:30)
  • Building teams and developing leaders (18:00)
  • Balancing the need to move fast but stay focused (21:30)
  • What it means to be a modern-day marketing leader (26:10)
  • The importance of being an empathetic leader (30:00)

--

Mission.org is a media studio producing content for world-class clients. Learn more at http://www.mission.org.

  continue reading

510 episodes

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