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Developing a Luxury Client Experience With A Small Team

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Manage episode 375475742 series 3493787
Content provided by Hannah Nieves. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hannah Nieves or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In today's episode, we're diving into the topic of developing and articulating a luxury client experience, even with a small team. We all know that there has been a significant shift in what people desire in the marketplace, and it's no different when it comes to service providers, consultants, coaches, and agency owners who value luxury client experience.
We've received an overwhelming amount of feedback from our listeners, expressing the need for change in this area. So, we'll be sharing some industry trends and discussing the strategies our team has implemented to create that luxury experience. From leveraging technology to capturing valuable data through surveys, we'll explore how small teams can deliver exceptional service.
๐ŸŽง IN THIS EPISODE WE TALK ABOUT ๐ŸŽง
[00:00:46] Improving the client experience through automation, customization, and teamwork
[00:03:12] The HN Haus brand standard
[00:07:41] Leveraging data and technology to elevate client experience
๐Ÿ“š RESOURCES ๐Ÿ“š
Learn more about the HN Haus Experiences: https://hnhaus.com/
The Thrive Collective: https://hnhaus.com/thrive-collective
Our Masterclasses: https://hnhaus.com/resources
Work 1:1 with Hannah: https://hnhaus.com/contact
๐Ÿ“ฑ CONNECT WITH HANNAH ๐Ÿ“ฑ
Follow the Founder: @hannahmnieves
Follow HN Haus: @hnhaus
Join our Email Community for monthly resources, tips and exclusive content!

  continue reading

97 episodes

Artwork
iconShare
 
Manage episode 375475742 series 3493787
Content provided by Hannah Nieves. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Hannah Nieves or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In today's episode, we're diving into the topic of developing and articulating a luxury client experience, even with a small team. We all know that there has been a significant shift in what people desire in the marketplace, and it's no different when it comes to service providers, consultants, coaches, and agency owners who value luxury client experience.
We've received an overwhelming amount of feedback from our listeners, expressing the need for change in this area. So, we'll be sharing some industry trends and discussing the strategies our team has implemented to create that luxury experience. From leveraging technology to capturing valuable data through surveys, we'll explore how small teams can deliver exceptional service.
๐ŸŽง IN THIS EPISODE WE TALK ABOUT ๐ŸŽง
[00:00:46] Improving the client experience through automation, customization, and teamwork
[00:03:12] The HN Haus brand standard
[00:07:41] Leveraging data and technology to elevate client experience
๐Ÿ“š RESOURCES ๐Ÿ“š
Learn more about the HN Haus Experiences: https://hnhaus.com/
The Thrive Collective: https://hnhaus.com/thrive-collective
Our Masterclasses: https://hnhaus.com/resources
Work 1:1 with Hannah: https://hnhaus.com/contact
๐Ÿ“ฑ CONNECT WITH HANNAH ๐Ÿ“ฑ
Follow the Founder: @hannahmnieves
Follow HN Haus: @hnhaus
Join our Email Community for monthly resources, tips and exclusive content!

  continue reading

97 episodes

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